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We are seeking a highly experienced Senior CAPPS Technical Product Manager to lead the strategic planning, technical operations, security governance, and product management activities supporting CAPPS and CPA enterprise application environments. The ideal candidate will possess deep expertise in Texas public sector systems, PeopleSoft technologies, CAPPS operations, vendor management, and enterprise application support. This role will serve as the bridge between business stakeholders, technical teams, and managed service providers, driving product strategy, roadmap development, operational excellence, security compliance, and continuous improvement initiatives across statewide application environments.
Job Responsibility
Develop, manage, and execute strategic product and technology roadmaps for CAPPS and CPA-supported applications
Lead technical product management activities, ensuring alignment between business objectives and technology solutions
Support CAPPS Central production, deployment, and operational activities across multiple agencies and hub environments
Manage outsourced technical teams and Managed Service Providers, ensuring contractual compliance, performance, and service quality
Oversee enterprise application support, enhancements, upgrades, and operational initiatives
Administer and support PeopleSoft FSCM/HCM 9.2 environments and related technologies
Ensure compliance with IT security standards, controls, governance policies, and risk management practices
Manage user access governance and Segregation of Duties (SoD) controls within multi-tenant application environments
Lead technical project management efforts supporting CAPPS initiatives and enterprise programs
Collaborate with stakeholders to improve data integration, data quality, reporting, and operational efficiency
Support IT service management processes and service desk operations using ITIL best practices
Prepare executive-level presentations, reports, business cases, and strategic recommendations
Develop technical requirements, specifications, and procurement documentation for technology initiatives
Monitor system performance, security compliance, vendor deliverables, and operational metrics
Drive continuous improvement efforts and adoption of industry best practices
Requirements
12+ years of experience supporting Texas state government agencies or public sector organizations
12+ years of experience supporting CPA application systems and enterprise technologies
12+ years of experience creating and managing strategic technology roadmaps
10+ years of experience supporting CAPPS programs and enterprise application initiatives
10+ years of experience preparing and delivering executive-level presentations
10+ years of experience managing technical projects and cross-functional teams
10+ years of experience with vendor management and contract compliance
10+ years of experience with SDLC methodologies, data integration, and data quality management
10+ years of experience implementing IT security controls and governance practices
10+ years of hands-on experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
10+ years of CAPPS Central production and deployment support experience
8+ years of experience with ITIL-based service management and service desk operations
5+ years of experience managing Segregation of Duties (SoD) controls within enterprise applications
2+ years of experience serving in a technical product management role overseeing Managed Service Providers and outsourced teams
Nice to have
Experience with software and hardware asset management best practices
Experience supporting CPA legacy Statewide Financial Systems
Experience developing technical specifications and procurement documentation
Strong knowledge of enterprise application governance and public-sector technology environments
Relevant certifications in Project Management, ITIL, Security, or Product Management