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Manage the full buying process, including sourcing, tendering, cost negotiation and contract management
Build strong, collaborative relationships with growers and suppliers to secure quality, availability and competitive pricing
Conduct regular supplier performance reviews, ensuring compliance with quality, delivery and commercial standards
Source new suppliers and product innovation to maintain Hillier’s reputation for horticultural excellence
Lead seasonal and annual range planning, ensuring a balanced, commercially strong assortment across all plant groups
Identify market trends, customer behaviours and emerging opportunities to strengthen Hillier’s horticultural proposition
Deliver sales, margin and stock targets for the horticulture category
Analyse trading performance, identifying risks and opportunities, and taking action to optimise results
Work closely with the Merchandise Planning Team to ensure availability, minimise waste and support accurate forecasting
Manage cost prices, promotional plans and category budgets
Act as the main point of contact for the Hillier in‑house plant nursery, ensuring seamless coordination on pricing, quality, availability and supply planning
Partner with Retail Operations to ensure ranges are implemented effectively in centre
Work with Marketing to support product launches, campaigns and seasonal storytelling
Collaborate with the Space Planning Team to optimise layout, flow and customer experience
Provide horticultural expertise and guidance across the business
Attend trade shows and industry events
Ensure all buying activity adheres to procurement governance, ethical sourcing standards and commercial policies
Maintain accurate product and supplier data, ensuring compliance with internal and external requirements
Lead, coach and develop two direct reports, ensuring clear objectives, strong performance and ongoing professional development
Foster a positive, collaborative and high‑performing team culture
Requirements
Proven experience in a horticulture buying role within garden centre retail, plant production or a related environment
Strong commercial acumen with a track record of delivering sales and margin growth
Deep horticultural knowledge, including plant groups, seasonality, quality standards and supply cycles
Excellent negotiation and supplier management skills
Strong analytical capability with experience using commercial and trading data to drive decisions
Ability to manage multiple priorities in a fast‑paced, seasonal environment
Strong communication and relationship‑building skills
Nice to have
Experience working within a multi‑site retail environment
Knowledge of procurement governance and commercial compliance
Experience with retail systems, forecasting tools and buying platforms
What we offer
car allowance
option to join our group pension plan and private healthcare scheme