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This exceptional travel company have an opportunity for an experienced Senior Business Travel Consultant join them to work across several prestigious accounts. In this role you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements for VIP's, groups and individual travellers. This is an amazing opportunity to join this fast paced and innovative travel company with a highly competitive salary. Hybrid working.
Job Responsibility
Working with Executive Assistants to book and manage travel arrangements for VIP's and individual travellers including flights & hotels
Work with travel co-ordinators to book travel for groups, using a combination of group, nett & published fares for worldwide tours
Build and maintain excellent relationships with both clients and suppliers, providing a bespoke tailor-made, efficient end to end service
Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made
Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate
Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome
Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries
Requirements
Experience in a business / corporate, groups / or leisure travel role (MUST have GDS expertise)
Experience working with VIP's would be advantageous
Excellent fares, ticketing and reissues knowledge
GDS proficiency (Sabre / Amadeus or Galileo)
Outstanding organisational and customer service skills
Excellent communication & relationship management skills
Highly motivated with ability to thrive in a busy environment
Nice to have
Experience working with VIP's would be advantageous
What we offer
Salary according to experience (circa £35k +) with bonuses
Monday to Friday - 9 to 5.30
Hybrid working
Fantastic opportunity to join this market leading prestigious travel company