Senior Business Travel Consultant Job at Babel Profiles (Barcelona)

Senior Business Travel Consultant

Babel Profiles

Location:
Spain , Barcelona

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

30500.00 - 33500.00 EUR / Year

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Job Description:

Are you an experienced Business Travel Consultant passionate about delivering exceptional service to VIP and executive clients? Do you thrive in complex, high-touch environments where attention to detail and problem-solving really matter? Are you fluent in French and English and looking to join an international company with real impact? Then this Senior Business Travel Consultant – Executive Care role could be your next career move! Our client is a fast-growing, global company in the corporate travel and expense management space, working with high-value clients across multiple markets. You will join a newly created, specialized team dedicated to providing premium, end-to-end travel support for executive and VIP travelers.

Job Responsibility:

Act as the primary travel advisor for executive and VIP clients, ensuring a premium service experience at every stage
Coordinate and manage end-to-end corporate travel arrangements, including air, rail, accommodation, and ground transport
Anticipate and respond effectively to urgent requests, last-minute changes, and travel disruptions
Apply expert knowledge of fare rules and ticketing conditions to provide the best possible solutions
Handle complex cases and escalations with professionalism, discretion, and efficiency
Build strong relationships with internal stakeholders across Commercial, Operations, and Account teams
Ensure all bookings, changes, and communications are accurately documented in internal systems
Contribute to service quality improvements by sharing feedback, best practices, and operational insights
Use performance data and customer feedback to continuously enhance the client experience

Requirements:

Solid background in business travel management or a similar customer-facing travel role
Proven experience working with GDS systems, ideally Amadeus (other systems welcome)
Previous exposure to executive-level or high-touch clients in demanding service environments
Strong understanding of airline ticketing, fare structures, reissues, refunds, and disruption handling
Confident decision-maker with the ability to stay calm and effective under pressure
Excellent written and verbal communication skills in Spanish and English
Highly organised, with strong attention to detail and the ability to manage multiple cases simultaneously
Proactive mindset with a customer-first approach and strong ownership of tasks
Experience in premium service, contact center, or corporate travel environments is an advantage

What we offer:

Private health insurance
Life insurance coverage
12 therapy or coaching sessions for you and your loved ones
Flexible compensation plan to suit your needs
17 weeks of parental leave in the first year
16 paid hours of volunteer work per year
20 days per year to work from anywhere
Language classes: English, Catalan, and Spanish
4-week sabbatical after 5 years with the company

Additional Information:

Job Posted:
January 14, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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