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The Business Systems Team ensures the reliability and evolution of the core platforms that power Wiz. Composed of administrators, developers, and analysts, the team maintains and optimizes these systems to support company growth. Our focus is on practical execution and system health to meet Wiz’s broader business objectives. As a Sr. Business Systems Analyst supporting the GTM/Sales ecosystem, you will bridge the gap between business process and technical delivery. You will focus on soliciting, analyzing, and refining business requirements for system functionality that powers the entire GTM customer journey and post-sales retention. Partnering closely with GTM Systems supporting Sales, Field & Marketing Operations, and Post-Sales,you will support and optimize the workflows that drive revenue and customer health. You are a systems expert who operates with a product mindset; while you help explore what's possible for GTM leadership, your primary focus is partnering with the GTM Systems team to drive execution of their roadmap, ensuring that every technical solution is documented, aligned with business needs, and delivered with high quality through a structured Agile processes. This is a high-impact, high-visibility role. Success requires a blend of technical analysis, product-led mindset, exceptional relationship building, and a high degree of autonomy. You thrive in an environment where you are navigating technical complexity, bringing order to ambiguity, managing a prioritized backlog, and proactively identifying system and process gaps.
Job Responsibility:
Solicit and refine business requirements from GTM and Post-Sales leads, converting high-level 'asks' into robust, product-style user stories and technical specs
Act as the primary execution partner to the GTM Systems team, ensuring their roadmap is populated with well-vetted, prioritized initiatives and help drive those projects through the Kanban lifecycle
Proactively identify 'friction points' in the lead-to-cash journey
Lead the discovery process for new features, partner with technical experts to identify solutions for Salesforce, integrated applications, and our core product to ensure a frictionless customer experience
Own the delivery cycle from initial concept through UAT and rollout
Ensure data integrity and process efficiency across all touchpoints, particularly where GTM systems intersect
Maintain high-quality project artifacts and documentation
Requirements:
5+ years of experience in a Business Systems Analyst role within a high-growth SaaS environment
1 - 3 years of specialization in Salesforce-based GTM customer lifecycle management, with significant experience GTM processes and friction points
Proven experience in business analysis, requirements gathering, and process mapping within the business systems ecosystem, primarily supporting Salesforce and other GTM applications
Experience managing the end-to-end lifecycle of complex system initiatives in an Agile environment
Proficiency with project management tools like Jira is essential
A high degree of technical analysis is critical
Exceptional communication and interpersonal skills, with a proven track record of effectively engaging and managing expectations across a diverse range of stakeholders, particularly within Field/Channel Sales, Pre/Post Sales, and Marketing
Strong analytical and problem-solving skills, with a keen eye for detail, especially within an enterprise SaaS customer lifecycle
Ability to learn new technology quickly and with a high degree of proficiency, including integration platforms and APIs
Proactive and highly autonomous with proven experience working effectively within an agile environment
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
What we offer:
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave