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Senior Business System Analyst

https://www.randstad.com Logo

Randstad

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Location:
Canada , Scarborough

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

125000.00 - 132000.00 USD / Year
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Job Description:

We’re hiring a Senior Business Systems Analyst to support the build and evolution of a large-scale digital platform initiative within an enterprise environment. This role sits at the intersection of business and technology, working across multiple systems to design and deliver seamless, customer-focused solutions. This is not a maintenance role. You’ll be involved from early discovery through delivery and ongoing enhancements, helping shape how digital experiences are built and integrated across platforms.

Job Responsibility:

  • Lead end-to-end business analysis activities from discovery through delivery and post-launch support
  • Gather, analyze, and document business requirements and translate them into clear user stories and functional specifications
  • Define end-to-end workflows, process flows, and system interactions across multiple platforms
  • Provide input into solution design, ensuring alignment with business goals and technical feasibility
  • Work across multiple systems (e.g. CRM, ERP, integrations, identity/access, APIs) to define how data flows end-to-end
  • Collaborate with architecture, integration, and development teams to ensure scalable and effective solutions
  • Identify dependencies, risks, and gaps across systems and propose improvements
  • Support Agile delivery by managing backlog, refining user stories, and working closely with Product Owners and development teams
  • Participate in sprint planning, backlog grooming, and delivery discussions
  • Ensure requirements are clearly defined and understood by technical teams
  • Act as a key liaison between business stakeholders, technical teams, and external partners
  • Facilitate workshops and discussions to align on requirements and priorities
  • Communicate complex concepts clearly to both technical and non-technical audiences
  • Support SIT/UAT by defining test scenarios and ensuring requirements traceability
  • Validate that delivered solutions meet business expectations
  • Assist with issue resolution, enhancements, and continuous improvement post-launch

Requirements:

  • 6–10+ years of experience as a Business Systems Analyst / Senior Business Analyst
  • Strong experience working in enterprise environments with multiple integrated systems
  • Hands-on experience with: requirements gathering
  • user stories and backlog management
  • process modeling and documentation
  • Solid understanding of system integrations, APIs, and data flow across platforms
  • Experience working in Agile environments (Scrum / SAFe)
  • Strong stakeholder management and communication skills

Nice to have:

  • Exposure to platforms such as CRM (e.g. Salesforce), ERP (e.g. SAP), or similar enterprise systems
  • Experience with customer-facing digital platforms (web, mobile, or portals)
  • Knowledge of identity/access management, data governance, or enterprise integrations
  • Certifications such as CBAP, PMI-PBA, or Agile-related credentials
What we offer:
  • Opportunity to work on a net-new digital platform, not legacy maintenance
  • High visibility across business and technology teams
  • Exposure to enterprise systems, integrations, and data flows
  • Strong long-term ownership, with opportunity to become subject matter expert
  • Collaborative, team-oriented environment with focus on continuous improvement

Additional Information:

Job Posted:
April 23, 2026

Expiration:
June 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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