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Randstad Logo Randstad · Human Resources

Senior Business Services Specialist

Hungary, Budapest · Job Posted February 17, 2026

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Job Description

Randstad Sourceright is looking for several Senior Business Services Specialists to join the team and deliver a top-notch recruitment process and manage the statement of work profiles (SOW) for one of our clients. The purpose is to provide operational customer service within a client specific Services Procurement management program.

Job Responsibility

  • Provide operational customer service to client stakeholders, suppliers, and internal team members
  • Administer individual SOW’s once they have been sourced and contracted
  • Support initial request management
  • Assist with SOW record creation, personnel tracking, progress oversight, rate card compliance and invoice processing within the program Vendor Management System (VMS)
  • Communicate client policies, monitor VMS record statuses, forward issues, and provide timely updates
  • Assist procurement specialists with sourcing and contracting SOW requirements
  • Monitor SOW requisition activity, check accuracy, and provide updates
  • Support client end users with SOW request entry
  • View VMS pending workflow items, alert owners of needed actions
  • Confirm suppliers successfully record their personnel on-boarding, engagement status, time entry, and off-boarding activities
  • Respond to all program inquiries (calls, emails, VMS alerts)
  • Resolve customer issues using analysis and situational responses
  • Interface with clients in meetings
  • Manage onboarding and off boarding related administrative activities
  • Manage end-to-end contract extension process
  • Handle different types of administrative activities
  • Provide administrative support with integration error management
  • Support an international account
  • Being the key partner for MSP Consultants

Requirements

  • High school/college diploma or equivalent
  • Associates (2 year) degree or 2+ year’s equivalent experience in a Customer Service, Staffing or Managed Service Provider related industry
  • Experience in an administrative role, in staffing or recruitment or HR industry
  • Fluent English and German speaker
  • Responsible, flexible, accountable, and autonomous approach
  • Good communication skills
  • Ability to perform under pressure
  • Problem-solver
  • Proficient with Google Suite and Microsoft Office products
  • Good level of experience in Excel
  • Experience with Deployed (VMS) is a big plus
  • Travel (regional and global) is required at times

Nice to have

  • Experience with Deployed (VMS) system
  • Motivated junior candidates are also welcome

What we offer

  • Competitive salary
  • Comprehensive benefits package (Cafeteria, attractive bonus system, additional annual leaves, private health insurance, home office, working abroad)
  • Participate in exciting Team Building events (e.g. Christmas party, Pride, Charity Day, Ski camp)
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