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Are you a Senior Business Program Manager looking for an opportunity to impact business operations for a portfolio of products? Global eXperiences & Platform (GXP) is a globally distributed engineering organization dedicated to empowering every person on the planet to achieve more through products that help them to create, connect, organize, and get things done. As a Senior Business Program Manager reporting to the GXP Chief of Staff, you will play a pivotal role in shaping employee experiences during our AI-native transformation. In this role, you will influence leadership decisions, design and execute employee experience programs, and enable product teams to thrive in an AI-driven world. Success means measurable improvements in engagement, learning adoption, and cultural alignment. You’ll combine strategic thinking with execution, leveraging storytelling and data to deliver impact while fostering an inclusive environment where every voice matters. This position calls for exceptional collaboration, communication, and leadership skills, along with experience in managing learning programs. Success in this role requires experience with learning programs and a deep understanding of the day-to-day needs of product managers, engineers, and scientists as they navigate the shift to AI-driven workflows. You will need program planning, execution, and analytical skills, combined with storytelling expertise across multiple media formats. As a key contributor to our culture, you will foster an inclusive, collaborative environment where every voice is heard and valued while delivering measurable business outcomes.
Job Responsibility:
Foster a thriving, global org through learning programs, culture initiatives, and related leadership communications to the org about these
Lead the strategy, launch, and continuously improve employee experience programs, including learning, manager excellence, culture, onboarding, and events related to our AI-native transformation
Develop and execute communication plans to promote programs, share results, and drive engagement
Form and rollout learning programs related to organizational ambitions like building AI skills
Produce digital assets (video, slides, Engage, documents, etc.) and coordinate with people to improve existing assets
Explore innovative approaches to enhance employee experiences during the product journey through AI agents
Contribute to culture program associated with above, including evaluating options and implementing an employee recognition effort
Coordinate and produce content for the organization’s weekly newsletter, Town Hall, etc
Coordinate champs and their participation in central efforts like Global Hackathon, FHL (Fix, Hack, Lean), and Give
Lead onboarding of new employees and interns, talent mobility, and Career Hub
Define success through measurable improvements in employee engagement, learning adoption, and cultural alignment
Oversee budget planning and execution for employee experience initiatives, ensuring fiscal responsibility and agility in response to evolving needs
Leverage your expertise of stakeholders to execute tasks, as well as manage and refine expectations and priorities
Requirements:
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
OR equivalent experience
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
OR equivalent experience
Bias for Action and Results - takes ownership and drives projects forward independently
High capacity for multitasking, context switching, able to manage multiple, high-stakes projects simultaneously under deadline constraints
Demonstrated ability to synthesize the complex - able to take multiple, complicated, disparate inputs and transform it into simple, clear, succinct actions and initiatives
Proficient in PowerPoint, SharePoint site creation and editing