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Hyundai AutoEver America Logo Hyundai AutoEver America · IT - Administration

Senior Business Process Analyst

United States, Irvine 103170.00 - 158873.00 USD / Year · Job Posted March 10, 2026
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Job Description

HAEA seeks a strategic change advocate to drive operational excellence and business growth. The Senior Business Process Analyst will partner with cross-functional executives to align organizational initiatives with company strategy through data-driven insights and performance management. This role requires strong consulting skills, stakeholder rapport, and the ability to translate complex business challenges into actionable solutions. A key initiative includes developing an IT Services portfolio cataloging system and methodology.

Job Responsibility

  • Lead high-impact programs and initiatives while optimizing ROI and evaluating business cases with cost-benefit analysis
  • Monitor, analyze, and report on KPIs, SLAs, and OKRs to identify operational efficiency opportunities and drive improvements
  • Manage OpEx/CapEx budgets, resource planning, and technology investments to mitigate organizational and technology debt
  • Consult with IT leadership and subdivision leaders to develop action plans, implement service management initiatives, and support business demands
  • Champion emerging technologies and industry trends
  • ideate and support enterprise-level programs (workshops, hackathons, seminars) to drive IT modernization
  • Develop organizational documentation including white papers, process flows, and SOPs to enable continuous improvement

Requirements

  • Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance, or equivalent professional experience
  • 8+ years in business analysis, process optimization, or related roles driving measurable business improvements
  • Advanced problem-solving and critical thinking skills with ability to synthesize complex data into actionable insights
  • Microsoft Office Suite (required)
  • Business intelligence and reporting tools (PowerBI, Smartsheet, or similar)
  • Experience with business systems and enterprise tools (a plus)
  • Excellent written and verbal communication skills with demonstrated ability to present findings and recommendations to executive leadership
  • Proven experience working within IT organizations or supporting IT-driven initiatives

What we offer

  • comprehensive medical/dental coverage
  • generous PTO
  • education assistance
  • annual merit increase eligibility
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