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Join the Microsoft 365 for Individuals Business Planning team and help define the monetization strategy for Microsoft 365 (M365) – the world’s largest consumer productivity suite – at the heart of Microsoft’s mission to empower every person to achieve more. We are seeking to add a Senior Business Planner to our team! As the Senior Business Planner, you will own the pricing and packaging strategy for M365 for Individuals (B2C), accounting for billions of dollars in annual revenue and tens of millions of paid subscribers globally. As Microsoft introduces transformative AI capabilities, this role sits at the center of shaping how innovative AI features reach customers and how it drives sustainable growth. If you enjoy solving ambiguous, high‑stakes problems; thinking strategically and analytically; and partnering across functions to bring ideas to life, this is a unique opportunity to shape the future of consumer AI monetization at Microsoft.
Job Responsibility:
Lead pricing and packaging strategy for M365 for Individuals, with a significant focus on new AI features
Identify and evaluate growth opportunities, including new product launches, feature tiering changes, and pricing initiatives
Conduct market and customer research, assess competitive dynamics (especially in consumer AI), and synthesize insights into clear recommendations
Build and own financial models in partnership with Finance to evaluate customer life-time-value (LTV) impact
Develop executive‑ready materials, and present proposals to senior leaders, including Microsoft CMO and CVP‑level stakeholders, to drive alignment and approvals
Champion monetization strategy cross‑functionally, partnering deeply with Product Marketing, Engineering, Finance, and Operations to influence execution from concept through launch
Requirements:
5+ years product management, strategy consulting, finance, business/corporate development, or related experience OR equivalent experience
8+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field OR 6+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Master's Degree in Business Administration (MBA), or related field OR equivalent experience
Experience with B2C pricing, packaging, or feature tiering in technology or a similar industry
Advanced understanding of AI markets, trends, and competitive landscape, particularly in consumer segments
Self-starter with proven problem‑solving skills with a hypothesis‑driven, structured approach
Established analytical skills, including financial modeling and business case development
Effective cross-functional project management skills and presentation skills, with the ability to influence senior executives