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We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.
Job Responsibility:
Coordinate day-to-day business operations to ensure smooth and efficient workflows
Manage hiring processes and liaise with offshore teams to meet staffing requirements
Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy
Collaborate with cross-functional teams to streamline operations and improve overall efficiency
Monitor and analyze operational metrics to identify areas for improvement and implement solutions
Support the development and execution of business strategies to achieve organizational goals
Ensure proper documentation and reporting for all operational activities
Facilitate effective communication between departments to align objectives and resolve issues
Train and mentor team members to enhance their skills and knowledge
Contribute to special projects and initiatives as needed
Requirements:
Proven experience in business operations or office management roles
Familiarity with hiring processes and offshore team coordination
Knowledge of TRICARE and NIS-related operations
Strong organizational and analytical skills to manage workflows and identify inefficiencies
Excellent communication and interpersonal abilities to foster collaboration
Proficiency in operational metrics analysis and reporting
Ability to adapt to changing priorities and manage multiple tasks simultaneously
Experience in the health insurance industry is highly preferred
What we offer:
medical, vision, dental, and life and disability insurance