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Senior Business Operations Coordinator

United States, Eden Prairie, Minnesota · Job Posted March 01, 2026
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Job Description

We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.

Job Responsibility

  • Coordinate day-to-day business operations to ensure smooth and efficient workflows
  • Manage hiring processes and liaise with offshore teams to meet staffing requirements
  • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy
  • Collaborate with cross-functional teams to streamline operations and improve overall efficiency
  • Monitor and analyze operational metrics to identify areas for improvement and implement solutions
  • Support the development and execution of business strategies to achieve organizational goals
  • Ensure proper documentation and reporting for all operational activities
  • Facilitate effective communication between departments to align objectives and resolve issues
  • Train and mentor team members to enhance their skills and knowledge
  • Contribute to special projects and initiatives as needed

Requirements

  • Proven experience in business operations or office management roles
  • Familiarity with hiring processes and offshore team coordination
  • Knowledge of TRICARE and NIS-related operations
  • Strong organizational and analytical skills to manage workflows and identify inefficiencies
  • Excellent communication and interpersonal abilities to foster collaboration
  • Proficiency in operational metrics analysis and reporting
  • Ability to adapt to changing priorities and manage multiple tasks simultaneously
  • Experience in the health insurance industry is highly preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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