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The Senior Business Manager is the dedicated owner of the Consumer Chief Marketing Officer (CMO) organization’s people experience, responsible for how the team is onboarded, engaged, developed, and connected through leadership rhythms. The role treats culture and learning as business critical operating systems, applying the same discipline used to run core business rhythms: clear strategy, durable operating models, and consistent, high-quality execution.
Job Responsibility:
Own a portfolio of Culture and Learning programs as well as forums and communities, each managed end to end with defined goals, operating cadence, execution plans, and success measures
Employee Engagement & Culture: Build and operate the engagement rhythm that keeps the organization connected and energized
Employee Signals & Organizational Health: Own the listening and follow through system that turns employee sentiment into action
Training & Development (Learning Culture): Embed learning into the operating rhythm of the organization
AI Adoption: Drive end-to-end programmatic adoption of AI across the organization by building fluency, identifying high-value use cases, and scaling integration into core marketing workflows
All Hands & Town Halls (Org Wide Rhythms): Plan and run recurring leadership forums that create clarity, reinforce priorities, and strengthen connection
Early in Career & Internship Programs: Own the end to end experience for early in career talent and interns, including onboarding, learning moments, leadership access, and operational delivery across the full lifecycle
New Hire Onboarding: Design and run a consistent onboarding experience that enables new hires to integrate quickly and confidently
Requirements:
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in operations management, strategy, project management, program management, culture/community building or business-related roles
OR equivalent experience
Experience partnering with senior leaders and cross functional teams
Experience utilizing data/listening insights to drive continuous improvement
Experience operationalizing learning experiences within the flow of work
Experience leading programs
Experience leading/managing organizational town halls and team offsites
Nice to have:
Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in operations management, strategy, project management, program management, culture/community building or business-related roles
OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in operations management, strategy, project management, program management, culture/community building or business-related roles