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DMC Healthcare Logo DMC Healthcare · Health and Beauty

Senior Business Manager

United Kingdom, London Employment contract 60000.00 - 65000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

The Senior Business Manager will provide strategic and operational leadership across two DMC Primary Care GP practices, supporting service growth, strong governance, financial performance and patient-centred care. This is a senior multi-site leadership role requiring a commercially minded primary care leader with strong NHS relationships, current market knowledge and the ability to deliver rapid improvements through effective people leadership, technology, AI and data-led decision-making.

Job Responsibility

  • Provide senior oversight of day-to-day operations across both GP practices, ensuring efficient, responsive and safe service delivery
  • Develop and implement business plans that support growth, performance improvement and long-term sustainability
  • Strengthen relationships across the local and wider NHS, including PCNs, commissioners, ICBs and other healthcare stakeholders
  • Improve reputation, governance and CQC readiness, with a focus on achieving outstanding patient care and service quality
  • Use data, digital tools and AI-enabled approaches to support quick decision-making, performance improvement and cost-effective service delivery
  • Identify and maximise income opportunities, including capital and revenue funding, enhanced services and appropriate contractual opportunities

Requirements

  • Proven senior leadership or management experience within NHS Primary Care, general practice, PCNs or a comparable healthcare environment
  • Strong and current understanding of the Primary Care marketplace, NHS policy direction, government strategy and local healthcare priorities
  • Demonstrable experience managing practice operations, staff, budgets, performance and service improvement
  • Established relationships or proven ability to build effective working relationships across the local and wider NHS
  • Experience supporting CQC compliance, governance, quality improvement and inspection readiness
  • Strong financial acumen, with experience in budgeting, income maximisation, contract management and cost control
  • Excellent communication, negotiation, problem-solving and stakeholder management skills
  • Strong IT capability and confidence using data to monitor performance, identify issues and drive improvement

Nice to have

  • Management, HR, leadership, business or healthcare management qualification
  • Experience managing more than one GP practice or working within a group primary care structure
  • Experience working collaboratively with Primary Care Networks and wider system partners
  • Experience securing or supporting NHS funding, service development, capital investment or new revenue streams
  • Experience improving CQC outcomes or leading preparation for CQC inspection
  • Working knowledge of EMIS Web, SystmOne or equivalent clinical systems

What we offer

  • 25 days of annual leave, in addition to bank holidays
  • Access to NHS Discount Scheme
  • A collaborative and inclusive team culture
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