CrawlJobs Logo

Senior Business Manager, Employee Experience

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Redmond

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

116900.00 - 203600.00 USD / Year

Job Description:

The Senior Business Manager to Senior Business Manager, Employee Experience is the dedicated owner of the Consumer Chief Marketing Officer (CMO) organization's people experience, responsible for how the team is onboarded, engaged, developed, and connected through leadership rhythms. The role treats culture and learning as business critical operating systems, applying the same discipline used to run core business rhythms: clear strategy, durable operating models, and consistent, high-quality execution. Critical to this role is the translation of cultural priorities into structured programs with measurable outcomes, ensuring onboarding is effective, engagement is intentional, learning is embedded into the flow of work, and leadership communications focused on these areas create clarity, energy, and connection across the organization. This role sits within the Consumer CMO Chief of Staff team and operates as a close extension of the executive office. Success depends on tight partnership with Communications, Human Resources (HR), and People partners, and consistent collaboration with leadership to deliver a cohesive, high impact employee experience.

Job Responsibility:

  • Own a portfolio of Culture and Learning programs as well as forums and communities
  • Employee Engagement & Culture: Build and operate the engagement rhythm
  • Employee Signals & Organizational Health: Own the listening and follow through system
  • Training & Development (Learning Culture): Embed learning into the operating rhythm
  • AI Adoption: Drive end-to-end programmatic adoption of AI across the organization
  • All Hands & Town Halls (Org Wide Rhythms): Plan and run recurring leadership forums
  • Early in Career & Internship Programs: Own the end to end experience
  • New Hire Onboarding: Design and run a consistent onboarding experience

Requirements:

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in operations management, strategy, project management, program management, culture/community building or business-related roles OR equivalent experience

Nice to have:

  • Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience
  • Bachelor's Degree in relevant field AND 12+ years experience
  • Experience partnering with senior leaders and cross functional teams
  • Experience utilizing data/listening insights to drive continuous improvement
  • Experience operationalizing learning experiences within the flow of work
  • Experience leading programs
  • Experience leading/managing organizational town halls and team offsites
  • Experience connecting culture and learning to business priorities
  • Experience utilizing data informed approaches using engagement and listening insights to drive continuous improvement

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Business Manager, Employee Experience

EMEA Employee Relations & HR Operations, Senior Manager

This position leads the Employee Relations (ER) and HR Ops function for the EMEA...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management
  • Strong people leadership skills focused on coaching and collaboration
  • Experience leading complex projects and organizational change, driving operational excellence and improved employee experience
  • Exceptional verbal and written communication skills in English
  • Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment
  • Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders
  • Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
  • Objective and trusted advisor
  • credible employee advocate with the ability to work on a global team and manage remote employees
  • Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint
Job Responsibility
Job Responsibility
  • Provide regional leadership to the EMEA Employee Relations and HR operations team
  • Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap
  • Act as objective and trusted advisor for both employees and management across the region
  • Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment
  • Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
  • Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
  • Partner with legal counsel as needed
  • Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
  • Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions
  • Ensure local legal compliance in areas such as contract and personnel file management
Read More
Arrow Right

Senior Manager Customer Experience & Digital Transformation

This role is responsible for designing and executing a fit-for-purpose OTC and c...
Location
Location
Colombia , Bogota
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 2 years of experience
  • Master’s degree and 6 years of experience
  • Bachelor’s degree and 8 years of experience
  • Proficiency English language
  • BS/MS Degree with 10+ years of experience leading a large service-oriented operations organization focused on customer success, revenue growth and sales
  • 5+ years of experience working with SAP Order to Cash processes, Sales Order Management, Pricing, Delivery, and Billing in a functional/project lead role
  • Minimum of 3+ years being responsible for full lifecycle, end-to-end SAP Order to Cash implementations, including hands-on design and configuration experience
  • At least 2 years’ BPO proven experience working in a supervisory role with the ability to collaborate with global cross-functional and cross-regional teams
  • Must be enthusiastic, self-motivated, high-energy and a driven problem solver – especially in face of resistance or setbacks
Job Responsibility
Job Responsibility
  • Analyze business metric data (e.g., KPIs) to identify improvement opportunities and drive performance
  • Collaborate with Quality, Compliance, Finance, Commercial, IS, and vendors to streamline processes, integrate digital tools, and remove friction points
  • Present insights and guide decision-making through impactful storytelling and analytics
  • Provide regular reports and data-driven recommendations to enhance customer experience
  • Leverages deep OTC knowledge to find opportunities, reduce risks, and design high-impact, efficient solutions
  • Review transactional backlogs, risks, and proactively plan mitigation strategies
  • Anticipates market and customer shifts, continuously assessing performance and closing gaps to stay ahead
  • Ensure accurate and compliant execution of Amgen’s policies and procedures (SOX, quota, quarter-end management)
  • Prepare and review analytics to supervise operational effectiveness
  • Lead change management activities to implement critical initiatives
What we offer
What we offer
  • competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Read More
Arrow Right

Senior Manager, Change Management and Communications

The FLEX Senior Manager, Change Management and Communications, is a key member o...
Location
Location
United States , Bethesda
Salary
Salary:
52.06 - 70.28 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year degree from an accredited university
  • master's degree strongly preferred
  • 6 years of relevant professional experience in related function that is writing intensive (employee or operations communications, change management, etc.)
  • prior operations or topline discipline experience a plus
  • strong personal leadership, organizational, relationship-building, and negotiation skills
  • outstanding formal and informal presentation skills
  • demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
  • excellent written and oral communication skills
  • experience developing clear, concise, and logically written business communications
  • ability to gain a clear understanding of an initiative and represent it to various constituencies across the organization
Job Responsibility
Job Responsibility
  • Partners with the Director and global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
  • Partners with the Director and global Change Management team to create and execute a comprehensive change management plan for impacted U.S. and Canada stakeholders
  • Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
  • Partner with global Change Management and Communications team to develop and deliver communications and engagement activities for the End User Council
  • Partners with the Director and global Change Management and Communications teams to co-create and execute effective communications to various U.S. and Canada stakeholders via a variety of mediums
  • Plans, facilitates, and co-creates content for live webinars and office hours in partnership with BTO team and continent experts
  • Supports the intake of topics and facilitate regular updates to the communications plan
  • Partners with the Director and global Change Management and Communications teams to create content for and execute continent-wide conferences, key meetings, and planning forums
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • Fulltime
Read More
Arrow Right

Senior Manager, Human Resources Business Partner

Senior Manager, Human Resources Business Partner (HRBP) is a trusted advisor to ...
Location
Location
United States , Athens
Salary
Salary:
Not provided
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 5+ years’ experience of progressive HR experience in manufacturing, distribution or consumer goods
Job Responsibility
Job Responsibility
  • Define and lead the plant's HR strategy in alignment with broader business objectives
  • Partner with plant leadership to assess and optimize the organizational structure, roles, and capabilities to drive performance and adaptability
  • Use workforce data and analytics to anticipate organizational needs, drive headcount planning, and support continuous improvement
  • Promote a culture of accountability, high performance, and employee engagement
  • Lead talent management efforts, including succession planning, leadership development, and critical capability building
  • Collaborate with business leaders to proactively plan for talent needs, ensuring the plant is staffed with the right skills for future success
  • Support execution of plant-level training and development programs, in partnership with L&D
  • Lead culture and engagement initiatives, driving actions from employee feedback and fostering a positive, inclusive environment
  • Guide change management efforts to support organizational transformation and continuous improvement
  • Champion diversity, equity, and inclusion at all levels of the plant
Read More
Arrow Right

Senior People Manager

We are looking for a passionate Senior People Manager to join our People Team he...
Location
Location
United Kingdom , Bognor Regis
Salary
Salary:
Not provided
butlins.com Logo
Butlin's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced Senior HR professional
  • Demonstrable experience in a similar role within a large or multi-site environment
  • Experience of developing, planning and delivering strategy for all HR specialisms
  • Ability to prioritise and drive the teams’ activities accordingly
  • Ability to develop and manage ways of working, staying up to date with best practice and legal developments and translating these into innovative, meaningful and effective changes
  • Ability to confidently communicate at all levels, building valuable relationships across the business
  • Strong leadership skills, confident in inspiring your team to deliver amazing results
  • Mindset, the ability to understand and connect to our culture and values and the drive to learn quickly
  • Enjoy a fast-paced environment and working in an agile way
  • Ability to work some weekends
Job Responsibility
Job Responsibility
  • Responsible for all people related activity across the Bognor Resort including employee relations, talent management and learning and development
  • Work alongside your team to manage and deliver change projects across the resort
  • Coach and develop the team to deliver the Butlin’s people strategy of Get, Grow, Keep
  • Integral part of the Resort Leadership team
  • Fulltime
Read More
Arrow Right

Senior Employee Relations Partner

This Senior ER Partner will be responsible for providing employee relations supp...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant Employee Relations experience
  • Demonstrated knowledge and experience in ER practices, including investigations and performance management
  • Expertise in employment laws and regulations, ideally with experience with the employment framework in India
  • Skills in identifying problems and using fact-based analysis to develop efficient solutions
  • Strong verbal and written communication skills, with the ability to articulate complex recommendations clearly and concisely
Job Responsibility
Job Responsibility
  • Advise and coach managers on navigating complex employment issues
  • Collaborate with HR Business Partners and other COEs across the site in navigating unique problem statements or projects
  • Define POSH training calendar and any other related engagements with the POSH Internal Committee
  • Work with managers to address and manage complicated performance management scenarios
  • Lead workplace investigations into high-risk concerns and employee grievances
  • Partner with managers to resolve issues
  • Contribute to global Employee Relations projects
  • Support the junior team members and coach them
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Senior People Business Partner

Drive sales success through strategic people strategy. As a Senior People Busine...
Location
Location
United Kingdom , Marlow
Salary
Salary:
Not provided
softcat.com Logo
Softcat
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a HR Business Partner supporting C-Suite and Director-level stakeholders within a sales or commercial environment
  • Ability to remain calm under pressure and manage competing priorities and ambiguity
  • Ability to think and act strategically while also being happy to roll your sleeves up and deal with operational matters as required
  • Experience of working closely with centres of excellence in a business partnering model
  • CIPD-qualified with excellent communication, change management, and complex employee relations experience
  • Willing and able to travel to other Softcat offices as and when required
Job Responsibility
Job Responsibility
  • Act as a trusted advisor to senior leaders, influencing strategy and driving business performance
  • Create and deliver people strategies aligned to business priorities and Softcat's culture
  • Lead talent management, succession planning, and diversity initiatives to build high-performing teams
  • Manage complex projects, change initiatives, and employee relations while coaching and developing others
  • Full line management responsibility for a People Advisor, alongside day-to-day mentoring & coaching of other team members
What we offer
What we offer
  • Pension
  • Share incentive plan
  • Life Assurance
  • Healthcare
  • Holiday
  • Trips
  • Vouchers
  • Partner/family Benefits
  • Perklife
  • Maternity, Paternity and Adoption support
Read More
Arrow Right

Senior People Business Partner

As you’d expect from a key People Business Partner role, this person will work c...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
miniclip.com Logo
Miniclip
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience, passion, and an analytical mindset
  • Excited to lead an amazing working experience for our people everywhere
  • Partner with People team colleagues and Senior Leaders to keep pushing us forward
  • Using data and insights to challenge ourselves and make sure we're truly living the great employee experience we promise
Job Responsibility
Job Responsibility
  • Building and maintaining strong working relationships with your nominated leaders and managers
  • Collaborating with the wider People team to continually review and evolve our employment practice
  • Using your knowledge of the business areas assigned to this role to identify themes, trends and potential issues early and to suggest HR interventions to address these
  • Working with line managers to create and sustain an employment experience that genuinely matches the rhetoric of the recruitment process and is consistent with the Employer Brand
  • Providing trusted strategic and operational advice to your assigned business areas on HR matters
Read More
Arrow Right