Senior Business Manager, Employee Experience Job at Microsoft Corporation (Redmond)

Senior Manager, Employee Experience & Brand

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital ...

Location

United States , Santa Clara

Salary:

129000.00 - 209000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience blending Employer Brand, Recruitment Marketing, and Brand Experience
Proven ability to translate business goals into human-centric stories and navigate complex, fast-moving environments
Experience using metrics (sentiment, engagement, conversion) to guide strategy and demonstrate business impact
Strong track record of partnering with and influencing senior stakeholders, including HR leadership and business executives
Experiencing using AI to optimize work - content and/or operational

Job Responsibility

Reassess and rebuild the underlying Employee Value Proposition (EVP) strategy to ensure it differentiates Palo Alto Networks in a highly competitive industry
Design a unified content strategy that connects our external Employer Brand with our internal Employee Experience, ensuring a seamless consistency between what we tell the market and what employees experience
Lead the editorial direction for external positioning of enterprise-wide campaigns (e.g., AI adoption, Cyber EVP, Women’s Month), ensuring a consistent narrative across all regions and platforms
Provide strategic action plans in collaboration with regional leads to ensure outcomes are aligned, there is space for localization, and guardrails to allow for autonomy and scalability of local execution
Cultivate authentic employee stories (e.g., diverse engineering profiles, Cyber EVP stories) that serve as 'proof points' of our culture
Drive high-impact content projects, some driven by you, some through 3rd party content opportunities (The Muse, In Her Sight). Be the producer for HQ, and provide best practice for global partners
Evaluate and manage content creation vendors and agencies to scale production capabilities
Establish KPIs and metrics that matter to show the employer brand influence on hiring outcomes. This should include social impressions, career site metrics, sentiment across multiple data sets, engagement, and conversation rates
Own the strategy for external reputation channels (Glassdoor, LinkedIn), ensuring we are positioned to win top talent in a competitive market
Partner with Global Talent Acquisition Leaders to ensure our narrative directly supports hiring goals

Fulltime

US Customer Experience Senior Manager

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Tampa

Salary:

146873.20 - 198710.80 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of experience OR Master's degree and 6 years of experience OR Bachelor's degree and 8 years of experience OR Associate's degree and 10 years of experience OR High school diploma / GED and 12 years of experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Job Responsibility

Leading the activities of the regional OTC organization for Amgen Supply Chain as well as managing a team of direct reports
Assisting with strategic direction, supporting development of the digital and CX roadmap, and overseeing the execution of the order-to-cash process following industry best practices
Partnering with key stakeholders across the Americas Business Customers to drive faster adoption, greater utilization, higher proficiency, and simplification efforts across the region’s transformation initiatives
Leveraging analytics and reporting to monitor performance, identify trends, and drive databased decision making
Effectively collaborating with multiple key stakeholders across the various business units to define strategies and processes that scale across current and future Trade channel growth
Providing regular reports and data-driven recommendations to improve customer experience
Supporting the use of digital platforms and tools such as SAP, Salesforce Service Cloud/eCommerce, Celonis, UiPath, IRT, and CTMS to improve service delivery and operational efficiency
Communicating strategic priorities and assisting in diagnosing and solving tactical problems that limit desired business outcomes
Overseeing key OTC activities within scope, including order management, product and distribution complaints, dispute resolution, and customer inquiries
Understanding customer pain-points related to self-service that result in fallout or voice calls and partnering with Product team, Customer Journeys, Service Delivery teams, and other areas to resolve these issues and to improve customer adoption of self-service

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives

Fulltime

Senior Business Manager

The Senior Business Manager is the dedicated owner of the Consumer Chief Marketi...

Location

United States , Redmond

Salary:

116900.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in operations management, strategy, project management, program management, culture/community building or business-related roles
OR equivalent experience
Experience partnering with senior leaders and cross functional teams
Experience utilizing data/listening insights to drive continuous improvement
Experience operationalizing learning experiences within the flow of work
Experience leading programs
Experience leading/managing organizational town halls and team offsites

Job Responsibility

Own a portfolio of Culture and Learning programs as well as forums and communities, each managed end to end with defined goals, operating cadence, execution plans, and success measures
Employee Engagement & Culture: Build and operate the engagement rhythm that keeps the organization connected and energized
Employee Signals & Organizational Health: Own the listening and follow through system that turns employee sentiment into action
Training & Development (Learning Culture): Embed learning into the operating rhythm of the organization
AI Adoption: Drive end-to-end programmatic adoption of AI across the organization by building fluency, identifying high-value use cases, and scaling integration into core marketing workflows
All Hands & Town Halls (Org Wide Rhythms): Plan and run recurring leadership forums that create clarity, reinforce priorities, and strengthen connection
Early in Career & Internship Programs: Own the end to end experience for early in career talent and interns, including onboarding, learning moments, leadership access, and operational delivery across the full lifecycle
New Hire Onboarding: Design and run a consistent onboarding experience that enables new hires to integrate quickly and confidently

Fulltime

Senior Manager, Employee Engagement and Recognition

The Sr. Manager STAR Events and Communication, leads the company’s vision and ob...

Location

United States

Salary:

85000.00 - 112000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year bachelor's degree in Communications or related major
2 years’ of experience in human resources, management operations, or related professional area
OR 2-year degree in Communications or related major
4 years’ experience in human resources, management operations, or related professional area

Job Responsibility

Establishes the production of all hotel-wide communications relayed to employees through email templates, memos, fliers, posters/signage, intranet and communication stations
Monitors the daily activities and performance of the Employee Communications team
Prepares internal messages on behalf of property senior leadership including memos, recognition letters, invitations, and presentations for events such as leader’s outings, STAR rallies, and Leadership Team meetings
Analyzes service issues and identifies trends
Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
Reviews and audits expenses
Plans and apportions work amongst employees with clear direction on the techniques to be used
Audits departmental recognition and communication tools to ensure alignment with key cultural messages
Plans and controls the budget
Appraises employee productivity and efficiency for the purpose of recommending promotions or other changes in status

What we offer

Relocation Assistance Available

Fulltime

Senior Manager, Business Application Support

The Senior Manager of Software Development is responsible for managing multiple ...

Location

United States , Birmingham, AL

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Bachelor's degree and twelve (12) to fifteen (15) years of related experience
or equivalent combination
Four (4) or more years managerial/leadership experience
Strong product/technology/industry knowledge
Extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices, and change management techniques
Knowledge of structured application development and change control methodologies
Knowledge of object oriented analysis and design
Solid leadership Skills
Strong technical aptitude
Ability to lead, motivate and direct a workgroup

Job Responsibility

Prepares and presents project proposals to users in functional areas, analyzes the impact of proposals on other groups, and helps to establish successful project direction
Interacts with senior managers and executives to establish broad-based technical direction related to applications programming as well as other functional areas
Establishes technical objectives and communicates short and long-term business goals, ensuring that applications programs meet the company standards, and analyzing return on hardware and software investments
Assembles project plans monitors work efforts daily, performs quality reviews, and escalates functional, quality, and timeline issues of one or more projects
Develops or guides in developing project governance documents that effectively explain the business objective, scope, approach, and timeline
Owns ensuring applications meet performance and quality standards
Prepares project status presentations and communicates to team members, Project Sponsors and IT Executives
Maintains schedules and coordinates activities of the development group to support the priority communicated from management and monitors the completion of tasks within time and cost constraints and ensures that business requirements and functional needs are met
Adheres to project and business governance standards and methodologies
Follows policies and procedures, software development guidelines, user interface standards, and change control processes

What we offer

Options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Fulltime

Project Manager, Employee Experience

Our technology client in Downtown Dallas is seeking a highly organized and solut...

Location

United States , Dallas

Salary:

50.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

3–5 years of experience in Program Management, Project Management, HR, Executive Support, or similar roles in fast-paced corporate environments
Experience supporting senior leaders or large-scale operations
Advanced proficiency in Microsoft Excel (data tracking, pivot tables) and PowerPoint (executive storytelling)
Experience with Quickbase or similar workflow/headcount management tools preferred
Strong communication skills with the ability to influence and collaborate across teams
Proven ability to manage multiple priorities in evolving, high-ambiguity environments
Bachelor’s degree required (or equivalent professional experience)
Must be comfortable supporting campus tours and light event logistics

Job Responsibility

Lead end-to-end onboarding and ensure a best-in-class new hire experience
Coordinate complex interview scheduling and recruitment logistics
Manage asset readiness, campus tours, and day-one employee setup
Track and oversee organizational headcount and budget alignment
Develop executive-ready presentations, communications, and workback plans
Support large-scale engagement initiatives and operational priorities
Partner cross-functionally to align people programs with business goals

What we offer

medical
dental
401(k)
direct deposit
commuter benefits

Fulltime

Senior Manager Employee Relations

The Sr. ER Manager - Remote is a member of the HR Shared Services Employee Relat...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

A bachelor’s degree in HR or a related field or equivalent related experience is required
8+ years of experience as an HR Generalist and/or Employee Relations Specialist including the equivalent of 4 years’ experience dealing with complex employee relations matters required
Experience working in a multi-State environment
Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements
Demonstrated experience with one-on-one coaching and group conflict resolution, effective negotiation skills, and conducting internal investigations
Demonstrated ability to communicate effectively, both verbally and in writing, with individuals at all levels within and outside the organization
Demonstrated proficiency in preparing written documents such as policies or position statements
Ability to manage a wide variety of confidential or sensitive information daily
attentiveness to detail
Ability to manage stressful situations with grace and diplomacy, remain neutral in employee relations matters, work with multiple deadlines or changing priorities

Job Responsibility

Manage response process to Agency charges of discrimination
Coordinate with Employment Legal on any follow up requests from Agency
Assist Employment Legal in responding to attorney demand letters representing current or former employees
Manage the reduction in force processes
Serve as client administrator and super user of Transition Manager software
Conduct employee relations related investigations and advise field HR Business Partners on recommended path forward
Implement service levels agreements and process improvements in areas of responsibility
Maintains documentation in company case management system
Participate in special projects including HR Shared Services strategic planning and team professional development

Fulltime

Business Program Manager - Employee Experiences Global Customer Success

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

United States , Redmond

Salary:

96500.00 - 206400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Communications, Journalism, Marketing, Public Relations, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
Master's Degree in Business, Communications, Journalism, Marketing, Public Relations, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Communications, Journalism, Marketing, Public Relations, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
Excellent communication and stakeholder management
Experience in negotiating and managing vendor/instructor relationships

Job Responsibility

Lead strategic, employee centric communications that elevate the end-to-end employee experience across Customer Success, translating business priorities, change initiatives, and leadership direction into clear, engaging, and human centered narratives
Own and evolve communications for employee recognition and awards programs
Partner closely with senior leaders and cross functional stakeholders to shape storytelling that reinforces culture, belonging, purpose, and appreciation
Develop and deliver executive ready messaging that support employee engagement moments
Lead with an AI first communications perspective
Apply strong judgment and decision making to prioritize communications, define success criteria, anticipate employee impact, and proactively manage risks, dependencies, and change fatigue
Drive integrated, multi channel execution across email, Teams, Viva Engage, presentations, and live moments
Use data, insights, and employee feedback to measure effectiveness, identify opportunities to improve reach and engagement, and continuously refine recognition and employee experience communications
Model informal leadership and influence without authority
Operate independently with limited supervision, owning complex, high visibility communications initiatives

What we offer

Certain roles may be eligible for benefits and other compensation

Fulltime

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Senior Business Manager, Employee Experience

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