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Wells Fargo is seeking a Senior Business Execution Consultant - Trainer to support the Payments Change Delivery (PCD) team within Payments Operations. This role leads the strategy, development, and delivery of training solutions that enable operational readiness for system enhancements and new implementations.
Job Responsibility:
Consult with business leaders, managers, Product Owners, Business Analysts, and Subject Matter Experts to assess training needs and recommend learning solutions
Lead end‑to‑end training execution including needs analysis, content design, development, validation, delivery, and evaluation
Translate complex technical, operational, or regulatory information into clear, concise, and easy‑to‑understand training materials
Develop training plans outlining objectives, modules, timelines, delivery methods, and success criteria
Create user guides, job aids, instructor materials, and other resources to support operational readiness
Facilitate training in virtual and in‑person settings for small and large audiences
Monitor and assess training effectiveness through knowledge checks, surveys, performance results, and stakeholder feedback
Provide recommendations on tools, templates, and methods that improve the scalability and quality of instructional materials
Conduct research and analysis on business and operational initiatives to support data‑driven decision making
Requirements:
4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years developing training content, technical documentation, or technical writing
4+ years delivering training in both virtual and in‑person environments
Strong PowerPoint and presentation design skills
Experience across the complete learning lifecycle: consultation, analysis, design, development, facilitation, and evaluation