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Senior Business Execution Training Consultant - Payments Change Delivery

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Charlotte

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Category:

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Contract Type:
Not provided

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Salary:

87000.00 - 154000.00 USD / Year

Job Description:

Wells Fargo is seeking a Senior Business Execution Consultant - Trainer to support the Payments Change Delivery (PCD) team within Payments Operations. This role leads the strategy, development, and delivery of training solutions that enable operational readiness for system enhancements and new implementations.

Job Responsibility:

  • Consult with business leaders, managers, Product Owners, Business Analysts, and Subject Matter Experts to assess training needs and recommend learning solutions
  • Lead end‑to‑end training execution including needs analysis, content design, development, validation, delivery, and evaluation
  • Translate complex technical, operational, or regulatory information into clear, concise, and easy‑to‑understand training materials
  • Develop training plans outlining objectives, modules, timelines, delivery methods, and success criteria
  • Create user guides, job aids, instructor materials, and other resources to support operational readiness
  • Facilitate training in virtual and in‑person settings for small and large audiences
  • Monitor and assess training effectiveness through knowledge checks, surveys, performance results, and stakeholder feedback
  • Provide recommendations on tools, templates, and methods that improve the scalability and quality of instructional materials
  • Conduct research and analysis on business and operational initiatives to support data‑driven decision making

Requirements:

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years developing training content, technical documentation, or technical writing
  • 4+ years delivering training in both virtual and in‑person environments
  • Strong PowerPoint and presentation design skills
  • Experience across the complete learning lifecycle: consultation, analysis, design, development, facilitation, and evaluation
  • Experience supporting financial services organizations
  • Payments Operations preferred
  • Ability to simplify complex regulatory or technical content into learner‑centered experiences
  • Strong analytical skills with the ability to synthesize data and produce actionable recommendations
  • Experience coaching, mentoring, or influencing team members in a matrixed environment
  • Strong written and verbal communication skills, including listening and questioning techniques
  • Demonstrated relationship‑building skills, adaptability, and commitment to continuous improvement
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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