Senior Business Execution Consultant- Fraud & Claims Management Job at Wells Fargo (Taguig City)

Job Description

Wells Fargo is seeking a Senior Business Execution Consultant in our Training & Access Management function within Fraud & Claims Management.

Job Responsibility

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training & education
Knowledge of Fraud & Claims Management with Consumer Banking
3+ years of experience in product or project management
3+ years of experience utilizing reporting and analytics tools such as Power BI and Tableau Reporting
2+ years of experience analyzing key performance indicators (KPIs) to drive change and innovation within the business performance
Experience utilizing programming languages and data and reporting tools including Power Automate, PowerBI, PowerApps, Tableau, JIRA, confluence and Sharepoint Online
Strong analytical skills with ability to turn findings into executable plans to meet business objectives
Strong communication and presentation skills, with the ability to synthesize complex information and deliver insights to stakeholders and senior leadership
Expertise taking initiative and operating independently with minimal oversight
Outstanding research, problem solving, and analytical skills with the ability to turn findings into executable plans
Experience enabling decision-making and brokering agreements amongst diverse, differing, conflicting perspectives, and priorities
Exceptional organizational, project management, time management, and administrative skills to manage multiple activities concurrently with challenging deadlines
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Ability to exercise independent judgment, creative problem-solving techniques and provide credible challenge to all levels of leadership
Ability to articulate complex concepts in a clear manner to multiple levels of the organization
Experience supporting a centralized function for training excellence
Experience supporting a centralized function for access management excellence
Experience creating and executing controls
Analytical experience and experience identifying business training needs
Experience supporting a team that creates, designs, and publishes training content for a large organization
Experience leading train-the-trainer sessions as needed to ensure delivery excellence and consistency
Experience consulting on program design and build efforts

Nice to have

Knowledge of Fraud & Claims Management with Consumer Banking
3+ years of experience in product or project management
3+ years of experience utilizing reporting and analytics tools such as Power BI and Tableau Reporting
2+ years of experience analyzing key performance indicators (KPIs) to drive change and innovation within the business performance
Experience utilizing programming languages and data and reporting tools including Power Automate, PowerBI, PowerApps, Tableau, JIRA, confluence and Sharepoint Online
Strong analytical skills with ability to turn findings into executable plans to meet business objectives
Strong communication and presentation skills, with the ability to synthesize complex information and deliver insights to stakeholders and senior leadership
Expertise taking initiative and operating independently with minimal oversight
Outstanding research, problem solving, and analytical skills with the ability to turn findings into executable plans
Experience enabling decision-making and brokering agreements amongst diverse, differing, conflicting perspectives, and priorities
Exceptional organizational, project management, time management, and administrative skills to manage multiple activities concurrently with challenging deadlines
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Ability to exercise independent judgment, creative problem-solving techniques and provide credible challenge to all levels of leadership
Ability to articulate complex concepts in a clear manner to multiple levels of the organization
Experience supporting a centralized function for training excellence
Experience supporting a centralized function for access management excellence
Experience creating and executing controls
Analytical experience and experience identifying business training needs
Experience supporting a team that creates, designs, and publishes training content for a large organization
Experience leading train-the-trainer sessions as needed to ensure delivery excellence and consistency
Experience consulting on program design and build efforts

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Senior Business Execution Consultant- Fraud & Claims Management

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