Senior Business Execution Administrator

• Play a key senior role in the day-to-day escheat operations for various property types from across the Wells Fargo enterprise
• Perform moderate to highly complex operational tasks related to the end-to-end escheatment process, including receiving, processing, and escheatment of unclaimed property
• Develop an expert understanding of, and remain in compliance with, all US State and jurisdictional regulatory requirements related to the escheatment
• Exercise risk management to identify and escalate potential issues and gaps in business processes
• Support and lead change assisting with the implementation of initiatives related to escheatment operations, as well as other programs, projects, or processes directly or indirectly related to the business
• Manage communications with internal lines of business as well as state administrators as it relates to escheatment or other projects, services, and initiatives
• Assist other Wells Fargo internal lines of business to submit property data and funds to the Unclaimed Property group
• Process reclaims and reactivations for customers or lines of business
• Pull and prepare reports to assist in sending due diligence notifications to customers
• Report and remit property and funds to the appropriate states/jurisdictions
• Perform various quality control activities throughout the entire process
• Navigate various tools and applications to conduct research, resolve and respond to line of business, state or customer inquiries and complaints
• Participate in special projects, business initiatives, and assisting with other functions associated with managing escheatment activities

• 4+ years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience managing large amounts of data with an understanding of Relational Database Management (RDM) applications
• Understanding reporting tools such as Power BI/Tableau
• Experience working with database tables and Joins
• Experience manually handling and formatting large amount of data in various data formats, including Txt file format
• Experience with data extraction and importing, including an understanding of Excel macros, VLOOKUP, mail merge, parsing, scrubbing
• Expert Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) and Adobe Pro
• Expert ability to navigate and research various systems of record across the Wells Fargo enterprise
• Experience in Quality Control or Quality Assurance (QC/QA)
• Expert business acumen in email communications with internal and external partners
• Ability to quicky and effectively complete various processes in a complex and changing regulatory environment
• Ability to work professionally and effectively with others in a high stress environment with highly manual processes and tight regulatory deadlines
• Self-driven to independently learn complex processes with limited guidance
• Willing to take on a high level of responsibility, initiative, and accountability
• Ability to independently problem solve and think critically
• Excellent verbal, written, and interpersonal communication skills

Understanding reporting tools such as Power BI/Tableau

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement