Senior Business Development Manager

• Identify new business opportunities and develop strategies to capture emerging markets and drive revenue growth
• Conduct market analysis to understand trends, competitor activities, and potential customer needs
• Collaborate with cross-functional teams to develop and implement business strategies to meet revenue and profitability targets
• Build and nurture long-term relationships with key clients, ensuring high levels of customer satisfaction and retention
• Serve as the main point of contact for customer inquiries, providing timely and effective solutions to meet their business needs
• Conduct regular meetings and presentations to communicate product updates and service enhancements to clients
• Lead the creation of customized business proposals, contracts, and presentations for potential clients
• Negotiate terms, conditions, and pricing to close business deals while ensuring profitability
• Work closely with legal and finance teams to ensure compliance and financial viability of new deals
• Actively contribute to the development and execution of client retention strategies, focusing on value-added services and long-term partnerships
• Continuously identify opportunities for upselling and cross-selling to maximize customer lifetime value
• Mentor and guide junior team members, fostering a collaborative and high-performance environment within the customer management teams
• Collaborate with internal teams such as marketing, operations, and finance to ensure seamless execution of business development initiatives
• Set and monitor KPIs to track business development performance, making data-driven decisions to optimize future strategies
• Prepare and present detailed reports on progress, growth strategies, and market insights to senior leadership

• Bachelor’s degree in business administration, Sales, Marketing, or related field. MBA is a plus
• 3+ years’ experience in business development, with a proven track record of success in customer management and growth
• Proficient in CRM tools, data analysis, and Microsoft Office Suite
• Strong negotiation, communication, and stakeholder management skills
• Strategic mindset combined with hands-on execution
• Proven knowledge and execution of successful development strategies

MBA