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The Senior Business Development Manager will help drive and accelerate direct sales growth within our global B2B SaaS business which is a digital twin technology. Reporting to the Head of Sales, this role supports the delivery of agreed commercial strategies and revenue targets. You will lead new customer acquisition while managing and expanding existing accounts with strong growth potential. This global position carries responsibility for an annual revenue budget and covers designated companies and territories as part of our wider Sales team.
Job Responsibility:
Support the Head of Sales in delivering the direct sales strategy and achieving revenue targets across agreed markets
Follow established sales processes and work with wider James Fisher PLC teams to expand market presence and promote the digital portfolio
Provide accurate and timely sales forecasting
Manage the full direct sales pipeline from lead qualification to closure, ensuring strong progression and conversion
Partner with Product Marketing to ensure effective messaging, collateral, and tools are in place
Grow direct customer accounts through upsell, cross‑sell, and retention strategies aligned with team goals
Work with Customer Success and Product teams to maintain high customer satisfaction and support evolving needs
Use CRM and sales enablement tools to streamline sales operations and improve tracking and reporting in line with PLC frameworks
Share market insights with Product Marketing and Product to support product development and sales enablement
Work closely with the Head of Sales and Finance to maintain accurate forecasting and maximise revenue recognition
Requirements:
Proven track record in senior sales roles within a global B2B SaaS environment, consistently achieving and exceeding direct sales targets
Expertise in developing and implementing effective direct sales strategies across diverse international markets
Strong understanding of sales forecasting, revenue recognition, and optimising sales performance against financial targets
Hands-on experience with leading CRM platforms for effective pipeline management and reporting
Superior verbal and written communication, with expert negotiation skills for complex deals
Strong ability to analyse sales data, identify trends, and develop actionable strategies to improve sales outcomes
A relentless drive to achieve and exceed targets, coupled with resilience in navigating challenges
Ability to build excellent relationships and work effectively with both internal teams and external clients
A Bachelor’s degree in Business, Marketing, or a related field is desirable
What we offer:
Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.)
Clear pathways for career development and organisational visibility
Inclusive and supportive culture that values individual contributions
Meaningful work with impact across safety, innovation, and global operations