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We were founded in Nottingham in 2001, with a mission to build a quality communications service for businesses. With over 20 years of success in the communications sector, we have grown and transformed under Private Equity ownership. We operate across 9 countries including UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia and the USA employing a team of over 350 passionate innovators. Our mission is clear; to make business communication brilliant. We have ambitious growth plans to expand on our already impressive product portfolio. At Commify we recognise that our people are our biggest asset; and we are now looking for an experienced BDM to join our Sales team. The Senior Business Development Manager will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving revenue growth. This role requires a strategic thinker with a proven track record in sales and business development, excellent communication skills, and a deep understanding of our target markets. The ideal candidate will be passionate about expanding our reach and contributing to the overall success of the company.
Job Responsibility:
Solution Selling: Delivering comprehensive solutions for customers, incorporating various channels and software to support services like WhatsApp for Business and RCS
Market Research & Opportunity Identification: Perform in-depth market analysis to uncover new business opportunities, track emerging trends, and identify potential clients within key industries
Lead Generation & Prospecting: Craft and execute effective strategies for generating leads through cold outreach, networking, and utilizing existing connections
Client Relationship Management: Cultivate and maintain robust, long-term relationships with both new and existing clients, fully understanding their needs and effectively positioning our solutions
Sales Cycle Management: Oversee the entire sales journey, from the first interaction to contract negotiations and closing deals, ensuring a seamless and efficient experience
Proposal Development: Design engaging and customized proposals, presentations, and sales materials that vividly express the unique value of our products and services
Revenue Growth: Achieve and surpass sales targets and revenue goals consistently, making a significant impact on the company's financial success
Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and operations, to guarantee client satisfaction and successful project outcomes
Reporting & Analysis: Keep precise records of sales activities, pipeline status, and client interactions using CRM tools, while providing regular updates to management
Industry Representation: Act as the company’s ambassador at industry events, conferences, and trade shows to promote our brand and grow our network
Requirements:
Proven experience in new business development, preferably within the CPaaS, SaaS, WhatsApp for Business, Chatbots, Mobile Journeys or Solutions Software sector
Demonstrated track record of achieving and exceeding sales targets
Strong understanding of sales principles, customer service practices, and CRM software (e.g., Salesforce, HubSpot)
Excellent communication, negotiation, and presentation skills
Ability to work independently and as part of a team in a fast-paced environment
Strategic Vision & Execution
Exceptional Client Engagement
Masterful Sales & Negotiation
Insightful Market Analysis
Compelling Communication
Dynamic Presentation Delivery
Proactive Problem-Solving
Superior Time Management & Organisation
Adaptability & Resilience
CRM System Mastery
SaaS Sales Prowess
Solutions-Oriented Selling
Aggressive New Business Acquisition
Autonomous Lead Generation
What we offer:
Agile/hybrid working
Competitive Paid Leave including your birthday day off
Mental Health Support through our Wellbeing partner, Calm, Wellbeing days leave and Mental Health First Aider program
Giving back days to help support causes close to your heart
Total Rewards including, pension and healthcare and life assurance