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This is a senior role in ITMs BD and Sales organisation with responsibility for origination, development and successful negotiation of customer projects. You will contribute to our market growth strategy through originating high-quality sales opportunities and building strategic customer relationships in line with the ITM Power brand and market positioning. The role will be fundamental in helping our customers to decarbonise their businesses and grow green hydrogen’s role in delivering net zero. You will represent the business professionally – with credibility in the marketplace, enhancing ITM’s brand and reputation and interfacing with customer and industry stakeholders. You will lead high value bids and tenders for sales of ITM equipment including leading contract negotiations. This will include both ITM’s containerised system for small projects and ITM’s electrolyser solutions for large scale green hydrogen projects. International travel will be required as part of the role.
Job Responsibility:
Relevant regional market, customer and competitor analysis to drive business planning, opportunity identification and to inform wider business strategy
Originating and developing high quality sales opportunities in line with ITM strategy to deliver against pipeline and sales targets
Working with partner organisations including EPC companies to develop inter-company bidding and contracting processes in line with customer requirements
Leading technical and commercial meetings and discussions with customers to understand customer and project requirements
Development of bid/no bid recommendations and associated win strategies
Coordinating the development of cost estimation and analysis, and contributing to the development of pricing strategy and options
Diligent management of the bid schedule, budget and progress including regular reporting to management
Lead the negotiation process for complex and high value technical sales through to completion, pulling on the support of specialist teams as needed
Ensure that all customer facing technical and commercial responses are compelling, of high quality and tailored to the customer requirements. This will involve working closely with the engineering, project proposal office and legal teams
Develop high quality relationships with the key customer representatives, ensuring ITM is ahead of the competitors for target projects and fully informed on customer processes and decision making
Support a culture of ‘winning work’ throughout BD and Sales activities
Develop and maintain relationships with key engineering and EPC companies with whom ITM will contract and collaborate to deliver containerised and large-scale green hydrogen projects
Attend conferences/exhibitions to represent and promote ITM interests and to develop and maintain customer relationships
Ensure transfer of all bid materials and bid phase knowledge to the project execution team, bringing the execution team up to speed on the project and ensuring adequate support from the bid team for the project execution team during the execution phase initiation
Managing and maintaining CRM data, including uploading and logging all quotes and proposals sent out to customers, updating any changes and logging all communication, meetings and phone calls
Requirements:
Degree qualified – customer focused with the ability to engage in engineering discussions
Business development and customer relationship management within industrial products and markets
High value and complex sales activities in an industrial context, including tendering and bid processes. Experience of leading firm bids, commercial negotiations and commercial risk assessment. Experience with complex EPC contract negotiations would be an advantage.
Experience in writing strategic, engaging and fit for purpose commercial documentation
A good understanding of energy and hydrogen markets and relevant end user industries. Previous green energy / clean tech experience is a strong plus
Possess a good understanding of EPC delivery and contracting models, including Pre-FEED, FEED and execution contract stages
Working knowledge of relevant Engineering Industry conditions of contract and experience in contractual negotiation
Proficient user of MS packages
Stakeholder management (customers, partners and collaborators)
Ambitious, tenacious and driven to make an impact
Commercially compelling, confident in formal presentations as well as on a one-to-one basis
Thrives in a customer facing position
Keeps things simple in approach, recognises that ITM Power is a fast-moving, entrepreneurial organisation culture
Supports a culture of continuous improvement across the business
An effective and engaging communicator with all colleagues and stakeholders
Adept at meeting internal and external timescales
Honest and open, able to live the ITM values and drive the One ITM collaboration
Nice to have:
Experience with complex EPC contract negotiations would be an advantage.
Previous green energy / clean tech experience is a strong plus
What we offer:
A competitive salary and an excellent contributory pension
25 days holiday
Buy as you earn (BAYE) share scheme
Birthday holiday
Holiday Purchase
Cycle to work scheme
Lifestyle Discounts
Employee Assistance Programme
Health Cash Plan
Eye Care
Gym Scheme
Life assurance
EV Car Leasing
Enhanced Parental Leave
Motor Save Scheme
Tech Save Scheme
Our onsite parking includes free electric car charging points