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Senior Business Coaching Lead

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Prompt

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Location:

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

100000.00 - 125000.00 USD / Year
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Job Description:

This founding role offers a unique opportunity to build, document, and scale the business coaching function at Prompt. The right person will combine strategic coaching expertise with operational excellence — defining repeatable processes, building educational programs, and helping shape how we deliver and grow our business coaching offering at scale. We’re doing something special here, and this role will be critical in taking Prompt, and our clients, to the next level.

Job Responsibility:

  • Coach and Advise: Deliver high-impact business coaching to clinic owners and directors focused on operational efficiency, profitability, and growth
  • Build Scalable Systems: Design, document, and refine repeatable coaching frameworks, playbooks, and SOPs to standardize delivery across clients and future coaches
  • Develop Educational Programs: Lead the design of scalable learning experiences — including group coaching, on-demand courses, and the Startup Growth Initiative — to help clients grow at scale
  • Operationalize and Automate: Partner with Operations and Success to identify automation opportunities, improve workflows, and build infrastructure that enables the department to scale efficiently
  • Support a Light GTM Motion: Collaborate with Marketing and Sales to help position, promote, and refine Prompt’s business coaching and education offerings
  • Gather and Analyze Insights: Use client performance data to identify recurring challenges, shape course content, and inform product development
  • Cross-Functional Collaboration: Partner closely with Product and Customer Success to ensure coaching programs align with Prompt’s platform capabilities and feature rollouts
  • Track and Report Outcomes: Measure coaching effectiveness, client growth, and program ROI — delivering insights to drive continuous improvement

Requirements:

  • 4+ years of experience in business coaching, consulting, or operational leadership within healthcare, rehab therapy, or related industries
  • Proven success in growing, managing, or optimizing a healthcare or therapy business (multi-location experience a plus)
  • Strong operational mindset — able to document, systematize, and improve complex processes
  • Deep understanding of clinic operations, financial management, and growth levers in the therapy space
  • Excellent communicator and facilitator
  • able to motivate and hold clients accountable while inspiring internal collaboration
  • Data-driven and tech-savvy, with comfort using analytics tools to drive insights and measure performance
  • Self-starter with exceptional organizational skills and a passion for structure, scalability, and process improvement

Nice to have:

  • Prior experience in B2B SaaS or EMR platforms
  • Experience building or scaling business coaching programs or online learning content
  • Knowledge of continuing education accreditation (CEUs) and curriculum design
  • Familiarity with Prompt or other EMR systems
  • Background in operational leadership within outpatient rehab
What we offer:
  • Competitive salaries
  • Remote/hybrid flexibility
  • Potential equity for outstanding performance
  • Flexible PTO
  • Company-wide sponsored lunches
  • Company-paid disability and life insurance
  • Family and medical leave
  • Medical, dental, and vision insurance
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401(k)
  • Complimentary subscription to digital fitness classes and wellness content
  • Recovery suite at HQ with cold plunge, sauna, and shower

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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