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The Senior Business Associate plays a critical role in the effective management of vendor relationships and third-party engagements. Responsibilities include strategic planning, operational oversight, risk management, and communication to optimize vendor performance and mitigate risks.
Job Responsibility:
Serve as the primary point of contact for assigned vendors, building strong, collaborative relationships
Conduct regular performance reviews, addressing issues and monitoring KPIs/SLAs
Facilitate communication between stakeholders and vendors for alignment and transparency
Manage vendor contracts, ensuring favourable terms and maintaining a contract repository
Monitor contract expirations and collaborate with Sourcing/Legal/Business/Risk teams for extensions and amendments
Review and approve vendor invoices for accuracy, compliance, and adherence to pricing agreements
resolve discrepancies
Monitor vendor spending against the allocated budget, proactively addressing variances and preparing budget reports
Conduct cost analyses to identify opportunities for optimization, savings, and efficiency
Ensure compliance with internal policies/regulations
participate in audits and provide documentation
Create Purchase Orders and oversee the timely and accurate processing of vendor payments
Assess risks, ensure compliance with laws/regulations, and report on exposures
Ensure vendor compliance with policies and track/report risk exposures
Develop and maintain performance dashboards, analyse data for trends, and create reports for management review
Identify opportunities for cost savings and efficiency improvements through data analysis
Identify and implement process enhancements for vendor management, document procedures, and stay updated on industry best practices
Collaborate with stakeholders, communicate updates, and facilitate meetings.
Requirements:
Relevant experience in a fast-paced, large global financial services firm (Operations/Finance/Accounting preferred)
Experience with Resources @ Citi, P2P, and Fieldglass is advantageous
Demonstrable experience in third-party management is preferred
Energetic, flexible, collaborative, and proactive
Self-reliant, good problem solver, results-oriented with attention to detail
Ability to establish and build trust with professionals throughout the business
Strong, influential communicator who is articulate and concise
Strong risk management and control mindset
Evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations.
Nice to have:
Experience with Resources @ Citi, P2P, and Fieldglass
Demonstrable experience in third-party management.
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources.
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