Senior Business Architect Job at Randstad (Toronto)

Senior Business Architect

The role involves creating and managing call center solutions, designing technic...

Location

Spain , Barcelona

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in working with Call Center technology in Cloud environments
More than 3 years’ experience in contact centre systems analysis, in designing contact centre services, processes and environments
Understand Contact Centre ECO systems dependencies for example with PCI requirements, CRM tools or Reporting Applications, Workforce Management, Call Recording etc.
Between 5 to 10 years of work experience in Call Center environments
Computer Science Degree or Technical Certification in Telecommunication or similar field.

Job Responsibility

Utilize voice-based call center technology, encompassing CTI user interfaces, call flow design, and reporting
Create product requirements based on input from the products and governance squads
Support the vendor in understanding defined requirements and verify system and product specifications
Translate business requirements into technical system specifications as well as map and document dependencies and influences of new system requirements
Maintain structured system-specific documentation
work with product owners and development teams to ensure implemented functionality meet guidelines and support the entire development lifecycle
Define the ultimate vision for proof-of-concept and solution technical architecture, develop application designs consistent with SOA principles, and identify relevant modules and services for future solution architecture
Make low-level design decisions, identify potential evolution paths, and communicate impacts of architectural decisions to stakeholders.

What we offer

Hybrid work model incl. up to 25 days per year working from abroad
Company bonus scheme
Pension
Employee shares program
Multiple employee discounts (details vary by location)
Career development and digital learning programs
International career mobility
Flexible working
Health and wellbeing offers (including healthcare and parental leave benefits)
Support to balance family and career

Fulltime

Senior Business Analyst

Business Access is part of the Chief Security Office and responsible for designi...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Systems, Business Administration, or related field
Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Experience of working in an Agile environment
Good understanding of IT concepts (high level - database models, web services, APIs and system integrations)
Exposure to activity management using tools such as Atlassian JIRA
Exposure documentation tools such as Atlassian Confluence
Exposure to software development lifecycles (SDLC) in enterprises
Experience working with virtual and global teams in matrix organisations
Strong sense of taking hands-on ownership and accountability
Intercultural awareness

Job Responsibility

Identifying the full range of business requirements and translating requirements into specific functional specifications for solution development and implementation
Analysing business requirements and the associated impacts of the changes
Designing and assisting businesses in developing optimal target state business processes
Creating and executing against roadmaps that focus on solution development and implementation
Answering questions of methodological approach with varying levels of complexity
Aligning with other key stakeholder groups (such as Project Management & Software Engineering) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing and maintaining solutions
Collaborate with the business stakeholders and Product Owner in order to understand, refine and validate requirements
Involve the designated Development and Architect team in the functional solution design
Constantly contribute to growing & maintaining the centralized product documentation, in designated format/tools such as Confluence/Sharepoint
Work as Facilitator for the project team, ensure desired outcomes are achieved, guide them to solve impediments, raise awareness in case of issues, risks, and dependencies

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

Senior Business Analyst

This role presents an exciting opportunity for a motivated individual to contrib...

Location

India , Hyderabad

Salary:

Not provided

Fission Labs

Expiration Date

Until further notice

Requirements

6-9 years of solid experience as a Business Analyst in product, services, or consulting firms
Demonstrated experience in handling large-scale transformation programs (e.g., AI/ML/ERP/CRM/HRMS/Digital platforms)
Deep understanding of Agile and Hybrid delivery models (Scrum, SAFe, Waterfall)
Proficiency in tools: JIRA, Confluence, Miro/Lucidchart, MS Visio, Excel, SQL
Strong stakeholder management skills across CXO, business heads, and delivery teams
Ability to analyze data, validate business logic, and ensure systems compliance
Strong verbal and written communication — skilled at storytelling, documentation, and facilitation
Domain expertise in [customize based on your domain, e.g., BFSI, HRTech, Public Sector, Healthcare, Retail]

Job Responsibility

Lead end-to-end business analysis efforts for strategic and cross-functional initiatives
Collaborate with business leaders, product managers, engineering, and design teams to shape product and platform solutions
Conduct enterprise-level requirement elicitation through stakeholder workshops, interviews, and data reviews
Translate high-level business needs into detailed business requirements, user stories, workflows, data mappings, and acceptance criteria
Own and manage Business Requirements Documents (BRDs), Functional Specs, and Process Documents
Lead grooming sessions and maintain traceability of requirements throughout the lifecycle
Drive process optimization through gap analysis, as-is/to-be modeling, and digital automation initiatives
Interface with solution architects and data teams to validate feasibility and alignment
Lead UAT planning, business sign-offs, and support deployment readiness

What we offer

Opportunity to work on business challenges from top global clientele with high impact
Vast opportunities for self-development, including online university access and sponsored certifications
Sponsored Tech Talks, industry events & seminars to foster innovation and learning
Generous benefits package including health insurance, retirement benefits, flexible work hours, and more
Supportive work environment with forums to explore passions beyond work

Fulltime

Senior Business Intelligence Developer

The Senior BI Developer plays a lead role to design, develop, monitor, and maint...

Location

United States , El Paso

Salary:

Not provided

JH Rose Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (Preferred)
5+ years of experience in business intelligence development, with a proven track record of delivering complex BI projects
Expertise in BI tools such as Power BI, SSRS, and SQL Server, with advanced knowledge of data modeling, data architecture, and ETL processes
Strong leadership skills with experience in managing projects and mentoring junior developers
Proficiency in SQL and experience with advanced data analysis techniques
Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders
A deep understanding of BI best practices and emerging trends in data analytics

Job Responsibility

Architect, design, and develop enterprise-wide BI solutions using tools such as Power BI, SSRS, and SQL Server
Lead the entire BI lifecycle, from gathering requirements to designing data models, creating dashboards, and deploying solutions
Optimize and enhance BI solutions for performance, scalability, and usability, ensuring data integrity and accuracy
Conduct in-depth data analysis to identify trends, patterns, and actionable insights that drive strategic business decisions
Collaborate with cross-functional teams, including application developers, data analysts, and business stakeholders, to integrate BI solutions with other systems
Provide leadership and mentorship to junior BI developers, guiding them on best practices, tool usage, and professional growth
Manage ETL processes, ensuring efficient data flow and integration across various data sources
Continuously improve BI processes, tools, and standards within the organization

What we offer

401(k)
Dental Insurance
Health Insurance
Health Savings Account
Life Insurance
Paid Time Off
Tuition Reimbursement
Vision insurance

Fulltime

Senior Business Analyst/Salesforce

We’re seeking a Senior Business Analyst who will work closely with the customer ...

Location

United States

Salary:

Not provided

Radiansys

Expiration Date

Until further notice

Requirements

Dependable team player with proactive communication skills
Problem-solving skills with the ability to plan and (re)prioritize and manage change
Attention to detail while understanding the big picture
2+ years’ experience as a Business Analyst on Salesforce or similar implementations
Experience creating documentation for requirements, design, test, and training
Experience with two or more: Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing
Empathize with and understand users experience for successful adoption
Ideate and iterate with a strong bias for action and execution for faster releases
Possess kid like curiosity and have an unquenchable thirst for learning and tinkering
Do the right thing with honesty and integrity

Job Responsibility

Conduct discovery and requirements gathering workshop in partnership with functional consultant
Serve as the functional expert for Salesforce and stripe and guide customers towards achievable options through configurations and set expectations
Excellent oral and verbal presentation skills and experience with driving sprint demos and creating completing deliverables including requirements, design, user stories, and testing documentation
Work closely with the Solution Architect and Customer resources to ensure the system meets the needs of the Customer
Stay abreast of marketplace solutions for delivering a comprehensive solutions with available off the shelf components

Senior Solution Architect

Our Solution Architects have the vision and leadership skills to make daring IT ...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or a relevant equivalent experience
10 years of experience
English required
French required
Experience in one of the following domains: transportation, logistics, supply chain, finance, or ICT
Requirements gathering and analysis
Business capability mapping
Business process design
Gap solution analysis
Change impact assessment

Job Responsibility

Creating blueprints for software, hardware, networks, and data systems
Conducting risk assessments and ensuring regulatory compliance
Strategic planning
Enhancing system performance, scalability, and security
Collaborating across teams and departments
Adopting new technologies

What we offer

Access to Sopra Steria training and personal development academy
Company car lease or mobility budget
Company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
Competitive salary
26 holiday days

Fulltime

Senior IT Architect

We are seeking a Senior Solution & Integration Architect to lead the review, des...

Location

Netherlands , Amsterdam

Salary:

Not provided

Levy Professionals

Expiration Date

Until further notice

Requirements

7+ years of significant prior experience in an architect role
Deep understanding of solution architecture principles, enterprise application landscapes, and integration patterns
Familiarity with IT frameworks and their application in solution design
Proven ability to review multiple complex solution designs concurrently
Exceptional communication and stakeholder management skills
Ability to provide strategic direction without micromanaging execution
Knowledge of platform technologies, networking, or integration concepts is a plus
Understanding of disaster recovery, platform architecture, and IT operations is desirable
Persuasive and confident, capable of leading discussions with multiple stakeholders
Professional and credible, operating beyond a business analyst mindset

Job Responsibility

Lead the review and provide guidance on multiple solution designs simultaneously, ensuring alignment with organizational standards and best practices
Advise on integration approaches across platforms, networks, and applications
Collaborate with technical and business stakeholders, providing strategic direction while allowing teams flexibility in execution
Share knowledge, foster technical excellence, and mentor architects and engineers
Ensure all solution designs are reviewed, consistent, and aligned with enterprise standards
Provide strategic advice on integration approaches across systems and applications
Document solutions, decisions, and technical guidance in line with best practices
Mentor and guide architects and engineers, promoting knowledge sharing and development
Drive improvements in architectural processes and standards

Senior Solutions Architect

As a Senior Solutions Architect, you’ll be a trusted technical advisor to our cu...

Location

United States , Chicago

Salary:

186250.00 - 222525.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Business Architect

Randstad

Location:
Canada , Toronto

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 18, 2026

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Senior Business Architect

Randstad

Location:Canada , Toronto

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 16, 2026

Expiration:May 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Business Architect

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Senior Solutions Architect

Location:
Canada , Toronto

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
May 16, 2026

Expiration:
May 18, 2026