Senior Business Analyst Job at 360 Resourcing Solutions (Abingdon)

Senior Business Analyst

360 Resourcing Solutions

Location:
United Kingdom , Abingdon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

45000.00 - 55000.00 GBP / Year

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Job Description:

We’re looking for a Senior Business Analyst to join our growing Solutions team, where you’ll play a key role in shaping customer outcomes through both process improvement and technology. This is a high-impact, customer-facing role suited to someone who is confident, articulate, and commercially aware. You’ll work closely with clients and internal teams to understand business challenges, define solutions, and ensure successful delivery. You’ll be at the heart of bridging the gap between business needs and technical delivery—translating complex requirements into clear, actionable solutions that drive real value.

Job Responsibility:

Leading the end-to-end requirements lifecycle, from discovery through to delivery
Facilitating customer workshops to gather, challenge, and refine business requirements
Producing high-quality documentation including user stories, process maps, and workflows
Conducting gap analysis and helping define future-state processes and solutions
Collaborating with Product, Technology, and Operations teams to ensure seamless delivery
Translating business requirements into clear functional and technical specifications
Supporting system testing, UAT, and defect resolution
Monitoring progress and providing clear updates to stakeholders
Creating user guides and configuration documentation for new features
Delivering demos and training to both internal and external stakeholders

Requirements:

Strong business analysis experience, with the ability to translate customer needs into practical solutions
Proven experience gathering requirements using a range of techniques (e.g. workshops, process mapping, use cases)
Solid understanding of the product or software delivery lifecycle
Excellent communication skills, with the ability to engage stakeholders at all levels
Customer-facing experience with the ability to build credibility and trust quickly
Ability to manage multiple priorities and work independently
Full UK driving licence

Nice to have:

Experience within the Retail sector or with store systems
Background in a fast-paced, customer-focused environment
Familiarity with tools such as Jira, Confluence, Monday.com, or Lucidchart
Formal Business Analysis qualification (e.g. ISEB)

Additional Information:

Job Posted:
May 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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