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We are seeking an experienced Freelance Senior Business Analyst to support a major national infrastructure operator and one of Europe’s largest ports in a long-term digitalisation initiative. The programme focuses on improving the efficiency, transparency, and coordination of rail movements within the port area, supporting better operational planning and increased rail utilisation.
Job Responsibility:
Gather, analyse, and document business requirements for new functionalities and process enhancements across the rail–port logistics chain
Map, model, and optimise complex operational workflows using UML or BPMN
Produce clear and structured user stories, functional specifications, and acceptance criteria
Collaborate closely with developers, product owners, and programme leadership to ensure high-quality functional alignment
Work directly with operational stakeholders—including rail operators, terminal teams, and port authorities—to validate needs and refine processes
Actively participate in Agile/Scrum ceremonies, contributing to backlog refinement and iterative delivery
Design and execute functional test scenarios and support validation during releases
Contribute to the programme’s strategic objective of increasing rail capacity usage and operational transparency within the port ecosystem
Requirements:
10+ years of experience as a Business Analyst in complex, multi-stakeholder ICT environments
Strong skills in requirements gathering, business process modelling (UML, BPMN), and creating user stories
Demonstrated ability to analyse and translate logistics or operational workflows into scalable digital solutions
Excellent communication and interpersonal abilities, comfortable working with operational teams, technical squads, and management-level stakeholders
Structured, proactive, and capable of working independently while integrating effectively within hybrid, cross-organisation teams
Dutch and English languages
Nice to have:
Experience in logistics, multimodal transport, rail operations, or port environments
Background working in long-running Agile/Scrum product teams
Ability to create user guides, work instructions, and high-quality functional documentation
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