Senior Business Analyst, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy. We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

Job Responsibility:

Responsible for capturing, analysing, and documenting clear business requirements, creation of epics/features and writing user stories/acceptance criteria and managing product backlog
Support with the translation of business requirements and designs into more detailed functional requirement
Creates analysis of customer journeys, current and future business process flow, and product functionality
Support the business owner, delivery lead, and product owner to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis
Responsible for investigating operational issues, and new opportunities to boost efficiency
Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact
Manage the delivery of complex external and internal customer experience enhancement initiatives from design through to release
Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Technology, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery
Ensure risks and issues are identified and managed closely and remove project delivery blockers
Drive all stakeholders to deliver on time and to the required quality standards
Contribute to post implementation reviews to demonstrate success and progress of projects
Develop various project documentation to stakeholders (e.g., Project Plan, Status Report, Implementation checkpoints, training document, user manual and communication)
Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers

Requirements:

Knowledge of Wealth Management, Private Banking and related business flows and project delivery experience will be an advantage
Strong domain knowledge and experience working in banking and information technology, particularly around operations, trade order / execution activities, as well as Digital applications and services
Extensive experience in gathering business requirements and conducting design activity, with a mix of business, operations, and technology focused projects
Sound judgmental skills to identify and resolve problems
Ability to adopt a growth mindset and proactively identify and bring about change opportunities
Great sense of ownership and servicing mindset to ensure efficient and effective change process
Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
University graduate in related disciplines or other relevant qualifications
Effective inter-personal and negotiating skills
Excellent decision making and problem-solving ability
Good communication skills in English, Cantonese (optional) and Putonghua (optional)

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
May 13, 2025

Expiration:
June 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Business Analyst

HSBC

Location:Hong Kong, Kowloon City

Category:Banking

Contract Type:Employment contract