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We’re hiring a Senior Business Analyst to join our central Business Analytics team. You’ll partner closely with senior stakeholders across Prolific to deliver high-quality analytics, strategic insights, and proactive discovery that shape company direction.
Job Responsibility:
Lead high-impact analyses that clarify performance, diagnose issues, and inform strategic decisions
Build KPI frameworks and business-health reporting tailored to senior leadership
Own analytical workstreams feeding business reviews, forecasting inputs, and executive updates
Act as a trusted partner to senior leaders, providing clarity, structure, and insight
Drive alignment on metrics, definitions, and success criteria across teams
Translate analysis into clear next steps that enable accountability and action
Identify leading indicators, emerging risks, and opportunities ahead of time
Understand the mechanics of our marketplace deeply and connect patterns across supply, demand, pricing, operations, and customer behaviours
Highlight where interventions are needed and recommend strategic and operational responses
Build scalable dashboards and reporting that underpin decision-making across the business
Work closely with analytics engineering to improve data models and ensure consistency
Contribute to improving team processes — documentation, analytical templates, and peer-review standards
Requirements:
Proven experience working with senior leadership to shape decisions
Ability to understand business drivers across GTM, Finance, Support, CX, and Product, and connect them to insights
Ability to influence without authority, build cross-org alignment, and challenge assumptions constructively
Strong judgment and comfort navigating ambiguity, trade-offs, and competing priorities
Exceptional communicator able to synthesise data into compelling stories and clear recommendations
Experience developing KPI frameworks, performance diagnostics, and insight narratives that drive action
Bias for clarity, precision, and “so-what” impact
Actively identifies opportunities and issues before they surface
Comfort structuring ambiguous areas from first principles
Ability to ask (and reframe) the right questions to unlock insight
Familiarity with marketplace or B2B metrics
experience in a marketplace environment highly valued
Solid understanding of how operational signals roll up to financial outcomes
Commitment to analytical excellence — including documentation standards, templates, and peer-review processes
Deep interest in AI systems, human-in-the-loop evaluation, or responsible AI (experience valued but not required)
Strong experience with modern BI tools (Metabase, Looker, Tableau, etc.)
Experience with dbt/semantic models highly desirable
Ability to design scalable dashboards, models, and workflows that hold up under executive scrutiny
Strength in turning complexity into clarity — high-quality, business-ready outputs
Nice to have:
Deep interest in AI systems, human-in-the-loop evaluation, or responsible AI (experience valued but not required)
Experience with dbt/semantic models highly desirable
Experience in a marketplace environment highly valued
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