Senior Business Analyst

• Work with CIB Client Services and Client Lifecycle Management to analyze, evaluate and document OBKYC (onboarding and KYC) requirements
• Managing implementation of OBKYC solutions, especially on integration using API with various HSBC internal systems like core banking
• Managing the analysis and documentation of business process and IT processes
• Engage with stakeholders and able to advise and support them on onboarding and KYC solution/product related queries or issues
• Support and influence product owners / stakeholders to prioritize work
• provide solutions, consultancy and support to satisfy global business needs
• Risk identification, risk reporting and devising interventions to mitigating risks
• Contribute to OBKYC BA team to create a high-performing, high-energy working environment and help develop junior BA or engineering members
• Drive and encourage constructive cross-region teamwork through collaboration and co-operation
• Work closely with architecture to ensure underlying implications of decisions are understood and to maintain strong collaborative relationships with the engineering and architecture teams

• Extensive expertise and knowledge in customer onboarding and KYC processes and CDD requirements
• Extensive analysis and problem-solving skills, and experience in documenting user stories, functional/nonfunctional requirements
• Work experience in global projects and with global teams and stakeholders
• Experience in customer data related schema and API and integration development
• Good domain knowledge in core banking and products
• Professional English communication, presentation and writing skills
• ability to convey requirements to developers in technical language
• Good understanding and experience on SDLC, Agile and DevOps projects

Experience and practices on development and CICD are a plus

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment