Senior Business Analyst

• Lead functional and detailed solution design sessions with stakeholders to document business and technical requirements, including the creation of Business Cases and Architecture Documentation
• Apply Scrum and Kanban methodologies to manage project workflows, acting as a Scrum Master where required to facilitate delivery
• Provide first-level triaging support to identify design gaps during testing cycles and production
• negotiate and resolve complex technical issues for production readiness
• Drive the creation of Test Plans, Test Cases, and Traceability Matrices, taking a leadership role in User Acceptance Testing (UAT) and defect resolution
• Analyze legacy system processes and map them to future-state architectures, ensuring seamless data migration and system integration
• Develop production-ready documentation, including support models, Service Level Agreements (SLAs), and operational checklists
• Liaise with business sponsors and SMEs to analyze complex problems, providing leadership through presentation materials, briefing notes, and workshops

• 8+ years of progressive experience as an IT Business Analyst supporting medium to large-scale enterprise projects
• Proven track record applying Agile (Scrum/Kanban) and using project tracking tools such as Azure DevOps or JIRA
• 7+ years of experience in functional design, solution architecture, and triaging design gaps with technical SMEs
• Strong experience working with large-scale system implementations and case management solutions
• Expert ability to create Business Requirements Documents (BRD), Traceability Matrices, and Enterprise Architecture artifacts
• Exceptional negotiation, facilitation, and interview skills, with the ability to work independently in a fast-paced environment
• Experience working within large-scale public sector organizations or complex multi-tier organizational structures is highly valued

Experience working within large-scale public sector organizations or complex multi-tier organizational structures is highly valued

• Influence the design and architecture of mission-critical integration initiatives
• Take on Scrum Master responsibilities and lead JAD sessions for senior stakeholders
• Combine deep technical analysis with high-level business strategy and stakeholder management
• Engage in a stable, long-term assignment with a structured 252-day duration