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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Software Development

Senior Business Analyst

United Kingdom, Willerby · Job Posted June 29, 2026
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Job Description

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. We are delivering a large-scale digital transformation modernising systems, processes and customer journeys. Our mission relies on a team delivering customer-centric, data-driven transformation outcomes, and we’re looking for a Senior Business Analyst play a central role in enterprise-wide digital transformation across systems, processes, and end-to-end customer journeys Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Job Responsibility

  • Lead meaningful transformation – play a key role in delivering our digital transformation across systems, processes and capabilities
  • Strategic + hands on – translate business strategy into actionable outcomes and own detailed analysis using Agile practices
  • Influence at senior level – partner with stakeholders, architects and vendors to drive the right outcomes
  • Step into leadership – deputise for the Head of Digital Transformation and help shape team direction
  • Build capability – define modern BA practices (Agile, product led, data-driven) and mentor others
  • Drive real, measurable change – using KPIs, insight and data to validate outcomes and continuous improvement

Requirements

  • A strong track record operating as a Senior Business Analyst within digital or transformation environments
  • Experience delivering complex, crossfunctional initiatives, balancing multiple priorities effectively
  • Highly capable in eliciting, analysing and documenting requirements using Agile artefacts such as user stories and backlog management
  • Comfortable working with CRM and ITSM platforms
  • Confidence to facilitate workshops, engage stakeholders and provide constructive challenge
  • Proven ability to collaborate with architects and thirdparty vendors to shape and deliver solutions

Nice to have

Salesforce experience is a bonus

What we offer

  • Pension – 5% employer / 5% employee contribution
  • Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
  • 25 days annual leave + bank holidays, your birthday, house move and wedding day off
  • Option to buy or sell up to 5 additional days annual leave
  • Enhanced Paternity/Maternity/Adoption leave
  • High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
  • Free Parking on site
  • Regular ‘Lunch & Learns’
  • Social Events – Summer and End of Year parties etc.
  • Customer Obsessed Awards - Regular opportunities to win
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