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We are preparing to recruit a Senior Business Analyst. The role will be central to shaping requirements, improving processes, and supporting delivery across a complex stakeholder landscape, working closely with teams across Product, Operations, Sales, Technology, and external partners.
Job Responsibility
Gather, define, and document business requirements in collaboration with the Project Manager and wider delivery teams
Translate high-level business objectives into clear functional and technical requirements
Engage with cross-functional stakeholders to ensure alignment between business needs and system capabilities
Map end-to-end processes and customer journeys, identifying pain points and opportunities for improvement and automation
Develop AS-IS and TO-BE process flows in collaboration with technical teams
Support reporting and data requirement definition across commercial, operational, and product teams
Requirements
Proven experience as a Business Analyst in complex programme or transformation environments (energy, utilities, or tech preferred)
Strong capability in process mapping and documentation of end-to-end workflows
Excellent stakeholder management skills across multiple business functions
Ability to operate credibly in front of senior stakeholders and translate complex needs into clear delivery outputs
Strong analytical mindset with a focus on clarity, structure, and outcomes