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Next Level Solutions ltd. Logo Next Level Solutions ltd. · IT - Software Development

Senior Business Analyst

United States, Springfield · Job Posted May 30, 2026
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Job Description

We’re looking to grow our Business Management Team at NLS! As a Senior Business Analyst, you will play a critical role in shaping business strategy, optimizing processes, and driving data-driven decision-making. This role is ideal for someone who thrives in a dynamic environment and enjoys translating business needs into actionable insights that create real impact. You’ll collaborate with cross-functional teams, engage with senior stakeholders, and lead enterprise-level initiatives that support organizational success. In addition to driving complex projects, you’ll have the opportunity to mentor analysts, influence best practices, and help shape the future of business operations at NLS. There may also be opportunity to serve in a supervisory role overseeing direct reports.

Job Responsibility

  • Lead end-to-end business analysis for high-impact projects, ensuring alignment with organizational goals
  • Act as a strategic partner to stakeholders, translating business needs into clear, actionable requirements
  • Conduct deep-dive analysis to identify opportunities for process improvement, automation, and efficiency
  • Collaborate with technology teams to design and implement solutions that enhance business operations
  • Drive continuous improvement initiatives using data analytics, performance metrics, and market trends
  • Independently gather, analyze, and document highly complex business, functional, and non-functional requirements for complex projects while ensuring traceability and alignment with business objectives
  • Design Epics, Features, and User Stories in a backlog to ensure clear and actionable requirements for development teams
  • Manage business analysis efforts across projects, ensuring timely and quality deliverables
  • Serve as a key liaison between business units, IT, and external partners to facilitate collaboration
  • Develop and present business cases, impact assessments, and solution roadmaps to leadership
  • Lead workshops, stakeholder interviews, and requirement-gathering sessions to align project objectives
  • Ensure change management strategies are in place to support adoption of new processes or technologies
  • Guide and mentor Business Analysts at various levels (I, II, III) to develop analytical and leadership skills
  • Provide coaching, training, and professional development opportunities to enhance team performance
  • Oversee workload distribution and project assignments to optimize efficiency and effectiveness
  • May conduct performance evaluations and provide constructive feedback for career growth
  • Foster a culture of innovation, collaboration, and continuous learning within the team

Requirements

  • Expertise in data analysis tools such as SQL, Tableau, Power BI, or similar platforms
  • Advanced proficiency in business analysis tools including JIRA, Confluence, Visio, and Lucidchart
  • Strong knowledge of Agile, Scrum, and Waterfall methodologies
  • Experience with process modeling, workflow automation, and requirement documentation
  • Strong leadership and mentorship abilities, with experience managing or guiding teams
  • Excellent communication skills, with the ability to present insights to technical and non-technical audiences
  • Strategic problem-solving skills and a data-driven mindset
  • Ability to navigate complex stakeholder environments and build strong relationships
  • 7+ years of experience in business analysis, data analytics, or a related field
  • Experience leading cross-functional teams or supervising business analysts
  • Ability to work full-time Monday through Friday, 8 AM – 5 PM CST
  • Ability to travel occasionally as needed

Nice to have

  • Familiarity with machine learning, AI, or predictive analytics in business applications
  • Professional certifications such as CBAP, PMI-PBA, CSPO, SAFe, or CSM
  • Experience in the insurance or financial services industry

What we offer

  • Competitive salary package with an annual bonus
  • Comprehensive and inclusive health benefits
  • Flexible working arrangements
  • Hybrid work opportunities available at an NLS office
  • Opportunities for internal advancement and career development
  • Relaxed office environment with casual dress code
  • Company sponsored activities and team building events
  • PTO & paid company holidays
  • Traditional & Roth 401k with a 5% company match
  • Physical and mental wellness program
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