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We are seeking a highly analytical and structured Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will provide a comprehensive range of I&IT business analysis services to clients with diverse business and technological needs. As a senior bridge between business stakeholders, subject matter experts, and technical teams, you will lead the effort to decompose complex business problems and translate them into complete technical framework specifications. This position demands an analyst who can seamlessly align functional business requirements with corporate enterprise architecture, gating standards, and structured systems development methodologies. Location: Toronto, ON (Onsite - 5 days/week) Contract Duration: 15 months (with potential for extension)
Job Responsibility
Lead and conduct business analysis across all phases of the project lifecycle to assess client problems or opportunities and document technical requirements
Design and develop comprehensive architectural and scoping artifacts, including context diagrams, use cases, use case models, process maps, and system diagrams
Plan, lead, and facilitate in-depth workshops and JAD sessions with business partners and subject matter experts to elicit, review, document, and confirm operational needs
Research, analyze, and build complete business cases from start to finish, including options analyses, cost-benefit analyses, and feasibility studies for new initiatives
Apply advanced re-engineering concepts to promote business improvements through alternative, modern, and cost-effective service delivery approaches
Evaluate business requirements against enterprise business architectural concepts to ensure that recommended technical solutions and platforms are consistent with corporate standards
Formulate functional data requirements, business rules, and user interface design principles, mapping them into user stories and use cases for the development team
Establish clear project performance measures, compile traceability matrices for downstream validation, and monitor implementation progress to resolve active constraints
Participate in formal requests for proposals (RFPs), focusing on client requirements and the objective evaluation of vendor responses
Oversee configuration management and coordinate high-tier problem identification to ensure timely resolution of production issues
Requirements
Proven experience operating as a Business Analyst or Functional Consultant, with a track record of successfully delivering medium-sized enterprise projects
Demonstrated expertise developing technical artifacts including context diagrams, system diagrams, use case models, process maps, and stakeholder maps
Proven success developing comprehensive business cases from start to finish, paired with hands-on experience conducting structured options analyses and cost-benefit assessments
Highly skilled in establishing requirement-gathering processes and leading interactive stakeholder workshops, interviews, and mockup reviews
Deep knowledge of corporate I&IT cluster policies, guidelines, gating processes, and enterprise business architecture concepts
Strong understanding of the software development lifecycle, user interface design principles, database concepts, change management, and quality assurance workflows
Experience utilizing Computer Aided Software Engineering (CASE) tools to document conceptual requirements, scope, and logical data models
Understanding of digital accessibility compliance regulations and standards (such as the Accessibility for Ontarians with Disabilities Act - AODA) and Information Management principles
Strong written and verbal communication skills with a polished ability to prepare executive-level reports, assessments, and briefing notes
Superior analytical and critical thinking skills to evaluate technical directions, navigate evolving standards, and make structured project recommendations
A dedicated team player with a high level of customer service orientation and a proven history of meeting strict deadlines