Senior Business Analyst, HSBC

HSBC

Location:
China, Guangzhou

Category:
Consulting

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Global Transformation Senior Business Analysts shape and lead initiation activities and operating model definition and are at the centre of how Global Transformation delivers and embeds change working with delivery partners. Responsibilities include managing analysis activity, guiding multi-skilled teams on requirements management, design, and change management activities. Senior Business Analysts also lead complex change implementation activities and provide leadership to project teams and junior resources. Ideal candidates possess extensive expertise in digital platforms, operational impacts, financial services, and stakeholder management.

Job Responsibility:

Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders
Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements
Supports the business and functions in assessing current state operating model and translating strategy into target operating models
Supports Global Transformation Business Architects in more complex or global architecture projects
Supports the impact assessment of new change on operating model
Document and develop targeted benefits for a change intervention
Utilises financial skills to develop a high level business case
Architects complex, large-scale change solutions
Leads change implementation activities
Provides steering and guidance to the team and regular updates to stakeholders
Leads end-to-end change journey and validates mitigation plans
Manages re-engineering of processes
Manages a cross-functional/cross-cultural team and the performance of individuals/teams

Requirements:

Extensive experience playing Business Analyst role in E2E Digital Platform domain
Experience of Analyzing Retail Banking Mobile Platform Products
Experience of managing requirements lifecycle for Customer Journey over Mobile, Browser and other channels
Managed team of Business Analysts for multi-market deployments
Understanding of Operational impacts due to Digital Platform service failures
Strong understanding/experience of Risks related to Banking Mobile App ecosystem and controls implemented into Solution through understanding of the purpose, values and culture in HSBC
Outstanding understanding of HSBC Group structures, processes and objectives
Very strong knowledge of the external environment – regulatory, political, competitors etc.
Advanced Business analysis, requirements gathering and design techniques
Advanced Change management and implementation management techniques and approaches
Proven track record as an outstanding analyst or consultant
Overall financial services industry knowledge with specific functional expertise
Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects
Experience of business case development and a sound understanding of how design enablers underpin business benefits
Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc)
Excellent communication, inter-personal and negotiating skills
Excellent decision making and problem solving ability
Experience of managing large teams and resources located remotely
Ability to motivate and lead people, employing appropriate management styles
Proven ability to work across regions whilst maintaining a global perspective
Proven ability to work with senior stakeholders and sponsors
Resource and Team Management

Nice to have:

Certified Business Analysis Professional (CBAP)
Degree in Business Information Systems or a related field
Degree in business administration / management / economics, engineering and science

What we offer:

Flexible working
Continuous professional development
Inclusive and diverse environment
Opportunities to grow within HSBC

Additional Information:

Job Posted:
May 26, 2025

Expiration:
June 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Business Analyst