Senior Business Analyst, HSBC

HSBC

Location:
Poland

Category:
Consulting

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The purpose of this role is to successfully execute against UK CMB strategic change agenda. Senior Business Analyst has a critical role in shaping, delivering and embedding change in collaboration with business and delivery partners. The role-holder should independently guide and steer the programme/project team and the key stakeholders throughout the change lifecycles towards successful implementation of change and transition to BAU.

Job Responsibility:

Work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options
Translate business requirements and designs into more detailed functional requirements and designs in systems related projects and programmes, representing the voice of the customer and business in these discussions
Have shared accountability for implementation management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment, also manage implementation readiness and the early stages of implementation (e.g. pilot)
Work closely with the Process Consultants in reengineering projects, analysing and re-engineering world class business processes
Need to be abreast with emerging technology and innovation and their application to solve challenges and improve the quality, efficiency and effectiveness of the Bank’s proposition and customer and colleague experience
Have shared accountability for the timely and high-quality delivery of programmes, adhering to HSBC Change Framework
Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes
Promote adherence to project/programme governance model and use defined controls and standards as outlined in Change Framework
Lead the effort of translating the business requirements for IT and designing into more detailed functional requirements and designs in systems related projects and programmes
Promote the value of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s values and strategy

Requirements:

Excellent understanding of the change lifecycles, including 7+ years of working knowledge of Waterfall and Agile Project Management / Business Analysis methodologies, ability to apply best practices
Excellent understanding of Change Framework and best practice techniques
Experience of analysis/requirements management techniques e.g., user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis etc.
Experience of leading analysis activities to support the delivery of customer centric digital products and features
Working experience with business stakeholders and product managers on product backlogs
Track record of building sustainable relationship with diverse stakeholder groups
High quality verbal and written communication skills, ability to present strategic information briefly and clearly to wide and varied audiences
Influencing skills and ability to build positive working relationships with colleagues and stakeholders
Strong facilitation and public speaking skills
Commercial and critical thinking with ability and confidence to challenge status quo
Strong analytical and problem-solving skills, proposing solutions when escalating
Excellent organizational skills, time management and prioritisation
A track record of constantly looking for improvement, with a ‘can do’ proactive approach
Change & Implementation
Stakeholder management
Business requirements gathering, verification and validation
Process design and mapping (incl. detailed process flows)
Gap analysis
Impact Analysis
Change Control
MS Office (Excel, Power Point, Word)
Confluence
Jira
Master’s degree (e.g., MBA) in related field or commensurate practical experience
CBAP, Change & Implementation, Lean Six Sigma (desirable)
Agile BA, SAFe, TOGAF (optional)

Nice to have:

CBAP, Change & Implementation, Lean Six Sigma
Agile BA, SAFe, TOGAF

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Additional Information:

Job Posted:
June 05, 2025

Expiration:
July 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Business Analyst