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We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst. As a Senior Program Analyst, you’ll operate at the intersection of strategy, governance, and delivery, reporting directly into the Head of Strategy and Governance team. This role provides an opportunity to lead transformation across workforce, regulatory, and leadership engagement areas, while building a strong foundation for enterprise leadership.
Job Responsibility:
Lead execution of enterprise-wide strategic initiatives, provide executive-level reporting to the CEO’s Office, and govern senior leadership connects, change programs, and regulatory readiness efforts across Tech Center India
Governance and Committee Memberships—lead governance support to functional heads across India (HR, Legal, Risk, Finance, etc.)
Maintain central repository of critical resources and compliance monitoring across programs
Executive Reporting & Strategy Papers—lead reporting to the CEO’s Office including Tech Center Scorecards, GCC Landscape and Benchmarking, D&I Metrics, Mandatory Training dashboards, Strategic and Board Papers
Strategic Change Program Leadership—drive root-cause analysis on DORA Metrics and engage for operational resilience
Develop Job Catalogue Program including persona development, skill mapping, and adoption strategy
Institutionalize cost approval workflows for transparency and audit readiness
Plan and execute quarterly Leadership Connects and manage logistics, communication, and follow-ups
Facilitate senior leadership exchange sessions and manage leadership visit plans including event experience
Monitor emerging regulations and create compliance playbooks
Build readiness frameworks for geopolitical, ESG, and emerging tech risks
Engage with global and India stakeholders to deliver aligned outcomes
Act as a leadership representative and foster collaboration in cross-functional forums
Establish scalable governance models for emerging focus areas like AI Risk, ESG, and Workforce Evolution
Contribute to strategic positioning of India centers by curating narrative for leadership engagements
Requirements:
6–9 years of experience in program leadership, COO office, strategic planning, or transformation roles
Proven ability to manage global stakeholders, handle ambiguity, and influence without authority
Outstanding communication skills and strong storytelling ability for executive content
Prior experience of designing and implementing governance frameworks, dashboards, or risk registers
Solid understanding of technology operations in global banking organizations
PMP, Agile, or Lean Six Sigma certifications
Prior experience in ESG, Tech Risk, or Regulatory Change Programs
Strong data orientation: hands-on with Power BI, Excel, Visio
Exposure to consulting or Business Management roles within large matrixed organizations
Nice to have:
Exposure to consulting or Business Management roles within large matrixed organizations
Prior experience in ESG, Tech Risk, or Regulatory Change Programs
What we offer:
Flexible working
Opportunities to grow within an inclusive and diverse environment
Workplace fostering continuous professional development
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