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At Compass UK & Ireland, our Digital & Technology (D&T) team is at the forefront of driving innovation – delivering cutting-edge digital solutions that improve operational performance, elevate user experience, and unlock commercial value across the business. We’re now looking for a Senior Business Analyst to play a pivotal role in shaping and evolving a large-scale omni-channel digital product. This is a high-impact opportunity to move beyond traditional BA work and influence how a product is defined, built and scaled. The Role: This is not a typical Business Analyst role. You’ll own discovery and analysis for an evolving digital product – working closely with senior stakeholders to define problems, bring structure to ambiguity, and ensure every piece of work is grounded in clear business value before it enters delivery. Partnering closely with the Principal Product Manager, you’ll operate with a high degree of autonomy, bridging business needs and technical delivery while helping shape the product as it matures. As the product develops, you’ll gain increasing exposure to product ownership – offering a clear pathway into a more product-led career.
Job Responsibility
Lead discovery and analysis to define business problems, outcomes and success criteria
Engage senior stakeholders to understand processes, challenges and opportunities
Own and shape high-quality, outcome-focused requirements for delivery
Translate complex needs into structured, prioritised deliverables for engineering teams
Act as a key interface between business stakeholders and offshore engineering teams
Support backlog refinement and sprint readiness
Identify risks, dependencies and trade-offs, enabling informed decision-making
Validate delivered solutions against business intent and capture ongoing insight
Contribute to continuous improvement and future product iterations
Requirements
Proven experience operating as a Senior Business Analyst on complex digital products
Strong experience working in agile environments and managing backlogs
Ability to shape requirements in early-stage or evolving product environments
Confident working with both technical teams (e.g. engineering, architecture) and senior stakeholders
Experience with digital platforms, integrations or APIs
Strong stakeholder management and workshop facilitation skills
A commercial, outcome-focused mindset with the confidence to challenge and influence