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We are seeking a highly experienced Senior Business Analyst to join our team in Toronto for a 12-month contract. This role is essential for driving the delivery of complex, high-impact public service applications. You will be responsible for bridging the gap between business stakeholders and technical teams, managing the end-to-end requirements lifecycle, and supporting modernization efforts for legacy mainframe and mid-tier environments.
Job Responsibility
Requirements Management: Lead elicitation, analysis, and validation of functional and non-functional requirements. Utilize storyboarding in Azure DevOps and Jira to define user epics and stories
Strategic Planning: Author high-quality business cases, conduct feasibility analyses, and provide detailed project work estimates for corporate governance approvals
Modeling & Design: Develop Business Process Models, Data Models (conceptual/logical), and System Use Cases using UML techniques and tools like PowerDesigner
Agile Leadership: Facilitate JAD/Sprint sessions and lead sprint planning and backlog refinement within Agile and iterative delivery frameworks
Modernization Support: Analyze and document requirements for modernizing legacy mainframe systems and implementing COTS solutions (e.g., Oracle Siebel)
Testing & QA Support: Collaborate with QA teams to review test strategies, define integration and User Acceptance Test (UAT) plans, and manage defect logs using HP ALM
Stakeholder Engagement: Facilitate project walkthroughs at key milestones and act as a liaison between business units, IT clusters, and vendor partners
Reporting: Create automated status reports and performance dashboards using Microsoft Power BI
Requirements
Extensive background as a Senior BA in large-scale enterprise or public sector environments
Mastery of the SDLC, including Waterfall, Agile, and the Zachman Framework
Familiarity with Public Sector Digital Service Standards is highly preferred
Hands-on experience with Jira, Azure DevOps, HP ALM, PowerDesigner, and Power BI
Proven experience working with integrated mainframe environments, online batch processing, and financial reconciliation transactions
Demonstrated ability to produce a wide range of deliverables, including BRDs, FSDs, Requirements Traceability Matrices (RTM), and Request for Bids (RFB)
Understanding of public services related to licensing, registration, enforcement, and fraud prevention is a significant asset
Exceptional analytical problem-solving skills and the ability to present complex technical information to non-technical stakeholders
Nice to have
Familiarity with Public Sector Digital Service Standards is highly preferred
Understanding of public services related to licensing, registration, enforcement, and fraud prevention is a significant asset
What we offer
High-Visibility Projects: Lead modernization efforts for critical public infrastructure used by millions
Professional Growth: Gain deep experience in Public Sector Architecture Governance and Digital Assessment processes
Collaborative Environment: Work in a multidisciplinary team alongside UX designers, product managers, and cloud architects
Technical Variety: Engage with a diverse tech stack ranging from legacy mainframes to modern cloud-native and COTS implementations