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The Senior Technical Business Analyst will play a key role in the design and build out of the Client Onboarding technology portfolio, which involves a dynamic rules-drive technology platform with a feature rich user interface designed to support business and operational activities. Our application is used globally across our organisation, with continual automation and integrations to increase operational efficiencies and decrease manual touch points. This is a hybrid role with development experience essential. Our mission is to deliver high quality solutions for our organisation and its Clients in the shortest sustainable lead time that enable the smartest, fastest, safest & smoothest operational execution and fulfilment.
Job Responsibility:
Work directly with Sales, Operations, Legal and Business partners as a liaison between various development groups and the business to successfully deliver solutions
Day-to-day management of individual project responsibilities including milestone setting, configuring solutions, coding business rules, co-ordination and execution of plan within required timescales, with a focus on customer experience
Management of multiple projects and sub-tasks simultaneously
Identify and communicate all key deliverables and milestones within projects
Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
Manage User Acceptance Testing (UAT) with business and development teams
Present proposals and solutions to senior stakeholders in suitable forums and present material to convey detail
Requirements:
Software Development Experience
Excellent written and verbal communication skills
Experience working directly with multiple development teams and stakeholders across regions
Subject matter expertise in Client Onboarding is an advantage
Strong PowerPoint, MIS skills, and project management skills
Degree level education, or equivalent with a good general academic background
Related market qualifications desirable
Nice to have:
Subject matter expertise in Client Onboarding
Related market qualifications
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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