Senior Business Analyst, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Senior Business Analyst within Securities Services Operations who will contribute to the development of new technologies, improvement of processes and work-flows as well as client, mandatory and regulatory initiatives within Funds Operations Change Delivery. This role is critical in helping to shape and drive process and technology change across the group. Role requires great analytical skills in order to design, test and validate complex solutions and services for our clients and operational teams.

Job Responsibility:

Perform process analysis and design solutions in response to client or operational needs
deliver business requirements, prepare testing plans and execute/oversee testing
co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals
take proactive actions targeted at minimizing and mitigating implementation & projects risk
challenge the status quo, display initiative and innovation in coming up with solutions
perform root cause analysis of common operational problems
manage client and business ad-hoc queries and requirements
contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met
display appropriate involvement in department initiatives & strategic planning

Requirements:

At least 5 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs)
experience of working with asset management companies on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services Operations
thorough understanding of financial market
understanding of BABOK standard and/or IIBA certification is advantageous
very good command of English
capability for stepping into project management at times when required
excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences
knowledge of MS Visio, PowerBI and SQL is a definite asset

Nice to have:

Understanding of BABOK standard and/or IIBA certification is advantageous
knowledge of MS Visio, PowerBI and SQL is a definite asset

What we offer:

Competitive salary
annual salary review
discretionary annual performance bonus
a challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
a great environment for learning new technology and tools
exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and other
opportunity to work in hybrid mode
social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance)
working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

Additional Information:

Job Posted:
September 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Business Analyst