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AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Customer Success division. The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.
Job Responsibility:
Elicit requirements for software development
Document, analyze and evaluate requirements gathered
Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs
Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project
Requirements:
Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred)
Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies
Professional experience with requirements gathering and analysis
Experience producing and analyzing As-Is and To-Be documentation
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Familiarity with MS Office Suite (Word, Excel, PowerPoint)
Ability to successfully engage in multiple initiatives simultaneously
Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred
Understanding of Internet, Intranet, Extranet and client/server architectures preferred