This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking an experienced Senior Business Analyst to join a fast-paced, purpose-driven programme delivering impactful digital services. This role sits within a multidisciplinary team focused on designing and scaling user-centred services that meet complex business and user needs. This is a high-impact position requiring strong analytical capability, stakeholder engagement, and the ability to work in an evolving environment where pace and adaptability are essential.
Job Responsibility:
Conduct detailed analysis across people, processes, data, technology, and organisational structures
Identify opportunities for service and business improvements and define measurable outcomes
Elicit, analyse, and document business and user requirements to support design, development, and testing
Collaborate within multidisciplinary teams to deliver user-centred solutions
Assess the impact of business and policy constraints on proposed solutions
Define success metrics and support continuous improvement through iterative delivery approaches
Ensure solutions align with organisational strategy, objectives, and user needs
Support the development of operating models and organisational capability
Requirements:
Proven experience operating as a Senior Business Analyst in a digital environment
Strong experience working within Agile or similar delivery frameworks
Ability to translate business drivers, goals, and constraints into clear requirements and outcomes
Excellent stakeholder management skills, including managing conflicting priorities
Experience identifying issues and driving them through to resolution
Strong analytical and problem-solving capability
Experience working in multidisciplinary teams
Ability to assess business and policy constraints and understand their implications
Knowledge of Agile tools and techniques and supporting their adoption within teams
Nice to have:
Experience contributing to or leading Communities of Practice
Experience mentoring or supporting the development of Business Analysts
Background working on complex transformation or service delivery programmes