Senior Business Analyst Job at Randstad (Calgary)

Job Description

As a Senior Business Analyst, you will act as a critical technical and functional anchor for the Hotel Vendor Replacement Program. You will bring extensive experience supporting technical software implementations across various integrated environments, working in close alignment with internal business units, agile development teams, and external vendor stakeholders. This hands-on role demands robust analytical abilities, a comprehensive understanding of data workflows, and a proven history of translating abstract business needs into highly detailed technical specifications and reporting frameworks.

Job Responsibility

Collaborate with the Program Manager and Sponsor to define clear project scopes, parameters, and baseline objectives
Gather, evaluate, and detail complex requirements by interfacing directly with subject matter experts to comprehend current-state challenges
Support the Project Manager in maintaining active project plans, monitoring timeline progress, mitigating risks, and compiling regular summary reports
Lead cross-functional alignment calls across business and technology groups to actively clear delivery bottlenecks
Partner directly with agile development squads to ensure technical designs map cleanly to functional, working software solutions
Support application upgrades, systems integration testing, performance optimization, and other ad-hoc operational deployment tasks

Requirements

Minimum of five years of professional experience operating in a dedicated Business Analyst capacity managing technology projects and driving change management initiatives
Demonstrated ability to independently lead requirements-gathering workshops with diverse groups, both in-person and via remote collaboration tools
Superb elicitation skills, with a proven ability to capture intricate workflows from existing sparse documentation and staff interviews
High computer literacy, including advanced operational proficiency in Microsoft Visio, Project, Word, Excel, and PowerPoint
Proven capability to handle competing business priorities while balancing stakeholder expectations under tight program deadlines

Nice to have

Formal professional certifications from the IIBA (International Institute of Business Analysis) or a CAPM designation
Previous experience in the airline sector would be considered an asset
Demonstrated knowledge of both Waterfall and Agile methodologies, paired with practical experience working in active Scrum or Kanban development environments
A genuine interest in corporate computer systems and emerging modern technologies

What we offer

High-Impact Modernization: Take ownership of core operational process workflows that directly impact crew logistics and safety ecosystems
True End-to-End Delivery: Own the complete analytical scope, spanning from initial current-state discovery to future-state architecture mappings and agile solution execution
Cross-Functional Visibility: Lead high-level coordination calls and workshops involving business subject matter experts (SMEs), vendor teams, and technical delivery groups
Structured Timeline: Benefit from a clearly scoped contract running from July 6, 2026, to February 26, 2027, with transparent operational milestones

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Senior Business Analyst

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