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FinXL IT is seeking two Senior Business Analysts to join our consulting team and be deployed to a leading Telco client, supporting a suite of initiatives ranging from new product development to critical risk and regulatory projects.
Job Responsibility:
Drive end-to-end business process improvements and "better ways of working" initiatives
Facilitate workshops and manage requirements for new product enhancements
Liaise with a diverse stakeholder group across Operations, Sales, Billing, Network, and IT
Collaborate with Solution Designers on technical solution artefacts
Support the Test Manager with Business Readiness Testing (BRT) activities
Partner with external vendors to support specific product delivery and assurance
Maintain and update project templates and documentation standards
Requirements:
Proven experience as a Senior Business Analyst with a background in large, complex enterprise environments
Previous experience in the Telecommunications industry is highly preferred
Demonstrated background in Risk and Regulatory initiatives
Exceptional communication and conflict management skills, with the resilience to manage challenging stakeholders
Strong technical acumen to work effectively with IT partners and Solution Designers
Expertise in process mapping and driving cross-functional workshops
Superior time management skills and the ability to juggle multiple project streams
What we offer:
Initial 12 months contract, with a view to extend
Hybrid working arrangement (2-3 days in the office)
Work on high-impact Enterprise Product & Risk initiatives
Diverse stakeholder engagement across Sales, Billing, and Network