Senior Business Analyst Job at Randstad (Montréal)

Senior Business Analyst

Randstad

Location:
Canada , Montréal

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

58.09 - 69.71 CAD / Hour

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Job Description:

Our client, a leading player in the financial services sector, is seeking a Business Analyst to support its division dedicated to dealer networks. Integrated within an agile structure, you will act as the crucial link between the strategic vision of customer experience directors and the technical execution orchestrated by product teams. This role is highly dynamic as it blends operational support for current systems with active participation in major transformation initiatives. The day-to-day environment is fast-paced, featuring a high level of complexity and peak periods that require excellent stress management. This is a long-term contract ending on March 31, 2027. The work is performed remotely, with the requirement to travel occasionally for collaborative in-person workshops. Candidates from the greater Montreal area are strongly prioritized, although profiles located in Quebec City, Toronto, or Vancouver will be considered.

Job Responsibility:

Support product leaders from the ideation phase through to the final deployment of new features or system patches
Ensure smooth production rollouts by conducting necessary testing and validating the integrity of technological ecosystems
Conduct thorough investigations following incidents reported by operations to identify root causes
Implement temporary workarounds with technology groups during critical emergencies
Orchestrate the resolution of technical escalations by mobilizing the right stakeholders to minimize impacts on the business line
Design training materials, draft administrative documentation, and guide end-users during the adoption of new tools
Juggle multiple simultaneous tasks including user support, tracking day-to-day transactions, and executing larger-scale projects

Requirements:

Consolidated and proven experience in business analysis or technology project coordination
Complete bilingualism in both spoken and written formats, an absolute necessity for navigating between English-speaking development teams and Francophone business partners
In-depth mastery of business analysis frameworks and the Agile SAFe methodology
Expert use of Excel spreadsheets for complex data manipulation
High tolerance for ambiguity and the ability to perform under pressure during periods with very tight deadlines
Strong communication skills allowing you to adapt your message depending on the audience

Nice to have:

Practical knowledge of writing SQL queries is a significant asset
Prior experience in the insurance, finance, or specifically with dealer network systems is highly desired
Familiarity with Salesforce environments, cloud platforms, or large digital transformation projects is considered an asset

What we offer:

Secure your professional path with a stable contract agreement spanning more than a year
Thrive in a stimulating environment where solving complex problems has a direct impact on operations
Enjoy the flexibility of working from home while maintaining strong team connections during periodic strategic meetings
Collaborate with a wide range of experts, from business decision-makers to software development squads

Additional Information:

Job Posted:
March 04, 2026

Expiration:
April 26, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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