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The Senior Business Analyst will be instrumental in the Contract Lifecycle Management (CLM) transformation, requiring 8-10 years of experience in business analysis, particularly in procurement and legal domains. The role involves leading requirements discovery, process mapping, and stakeholder collaboration to ensure successful deployment of CLM tools like Sirion and Ariba. Strong analytical and communication skills are essential, along with familiarity with certifications such as CBAP and Lean Six Sigma. This position offers an opportunity to drive impactful changes across various business units.
Job Responsibility:
Lead structured discovery sessions (workshops, interviews, document reviews) with Procurement, Legal, Finance, Commercial and BT Sourced teams
Translate CLM operating model needs into clear business requirements, epics, features, and testable user stories
Analyse end‑to‑end contract lifecycle processes across buy‑ and sell‑side to identify gaps, pain points, and improvement opportunities
Document current vs. target state processes including obligation management, SLA tracking, contract drafting, approvals, storage, and renewal flows
Build detailed process maps, swimlanes, activity models, and business rules for CLM processes
Support target operating model (TOM) design
Ensure alignment with enterprise policies, compliance, internal controls, and risk frameworks
Analyse contract metadata structures, obligations, KPIs, SLAs, templates, and clause libraries required for the CLM platform
Assess data readiness—mapping data sources, lineage, quality, and migration requirements
Work with architecture and platform teams to define integration needs with systems such as ERP, procurement tools, supplier management, and financial systems
Write high‑quality, testable user stories with clear acceptance criteria
Define Definition of Ready (DoR) and Definition of Done (DoD)
Maintain traceability across epics → features → stories → test scenarios
Engage with global stakeholders (Legal, Procurement, Finance, CX, Commercial, BT Sourced, Product, Engineering)
Support steering forums by preparing inputs, updates, and requirement summaries
Support SIT, UAT, data migration testing, and business readiness
Validate process changes, integrations, and CLM workflows with SMEs
Prepare user guides, process documentation, SOPs, and supporting materials
Contribute to training, communication, and stakeholder adoption activities
Help drive standardisation and consistent usage of the CLM platform across markets and business units
Requirements:
8–10 years of Business Analysis experience in Procurement, Legal, Finance, or Digital Transformation
Hands‑on experience in deploying CLM tools (Sirion, CLM, Ariba Contracts, or similar)
Strong background in process mapping, requirements management, and multi‑stakeholder environments
Deep understanding of buy‑side and sell‑side contract processes, obligation/SLA extraction, contract metadata, and approval workflows
Strong analytical skills for data structures, migration, system interfaces, and validation
Ability to convert business requirements into detailed functional stories
Excellent facilitation, communication, and global stakeholder management skills
Strong documentation, presentation, and storytelling ability for senior audiences
Collaborative working style, high ownership, and adaptability in fast‑moving programmes
Nice to have:
CBAP
CCBA
Lean Six Sigma
Agile/Scrum
Experience in procurement transformation programmes or enterprise platform rollouts
Familiarity with enterprise architecture, controls, and regulatory frameworks