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We’re seeking a Senior Business Analyst who will work closely with the customer stakeholders and Solution Architect and Functional Consultant to deliver successful projects.
Job Responsibility:
Conduct discovery and requirements gathering workshop in partnership with functional consultant
Serve as the functional expert for Salesforce and stripe and guide customers towards achievable options through configurations and set expectations
Excellent oral and verbal presentation skills and experience with driving sprint demos and creating completing deliverables including requirements, design, user stories, and testing documentation
Work closely with the Solution Architect and Customer resources to ensure the system meets the needs of the Customer
Stay abreast of marketplace solutions for delivering a comprehensive solutions with available off the shelf components
Requirements:
Dependable team player with proactive communication skills
Problem-solving skills with the ability to plan and (re)prioritize and manage change
Attention to detail while understanding the big picture
2+ years’ experience as a Business Analyst on Salesforce or similar implementations
Experience creating documentation for requirements, design, test, and training
Experience with two or more: Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing
Empathize with and understand users experience for successful adoption
Ideate and iterate with a strong bias for action and execution for faster releases
Possess kid like curiosity and have an unquenchable thirst for learning and tinkering
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