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The Senior Business Analyst plays a critical role in translating complex business needs into fit-for-purpose, compliant system solutions. This includes leading requirements definition, process optimisation, data and integration analysis, and supporting solution delivery across the full system lifecycle. The role partners closely with Quality Assurance/Regulatory Affairs, GTS delivery teams, other stakeholders and vendors to define functional and non-functional requirements, ensure traceability, and support successful implementation within agreed time, quality, performance, and budget constraints.
Job Responsibility:
Analyze complex business problems and lead the definition of digital and automation-enabled solutions that meet regulatory, compliance, and operational requirements
Provide subject matter expertise in the elicitation, analysis, and documentation of business and system requirements, including functional, non-functional, data, integration, and validation needs
Define and document end-to-end processes, procedures, and data flows
Partner with GTS and business teams to configure system options, support solution design decisions, and ensure requirements traceability through build, testing, and deployment
Plan, coordinate, and support unit, integration, and user acceptance testing activities, including validation deliverables where required
Act as a trusted advisor to business stakeholders and lead cross-functional teams to resolve complex business and system issues
Performs work in a specialised area of expertise requiring in-depth knowledge of business analysis practices, enterprise systems, and delivery within regulated or quality-critical environments
Leads cooperative efforts across cross-functional project teams, including business, GTS, and vendor resources
Works independently, with guidance in only the most complex situations
Frequently leads sub-functional teams or projects and train and mentor junior team members
Serves as a best practice resource within own area of work
Requirements:
Bachelor’s degree in Information Systems, Business, Engineering, or a related discipline, or equivalent practical experience
Minimum of 8 years’ experience in business analysis or related roles, with demonstrated experience delivering complex enterprise systems, preferably within regulated, quality-critical, or compliance-driven environments
Demonstrated ability to apply functional expertise and established methodologies to solve complex problems, lead specialised initiatives, and influence delivery outcomes
Exercises sound judgement in selecting appropriate techniques, approaches, and evaluation criteria, and independently determines methods and procedures for new or ambiguous assignments