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As a Senior Business Analyst within the People Experience (HR) function, you will be at the center of enabling a future-forward people technology portfolio, leveraging automation and AI to enhance core processes and employee experiences. You will employ product and design methodologies to identify, design, deliver, and continuously improve our technology solutions that address business requirements. Serving as a senior liaison among People Experience, IT, and external vendors (including Workday, ServiceNow HRSD, and other HR platforms), you will translate business strategy into prioritized system enhancements, drive end-to-end solution delivery, and ensure seamless adoption across the organization.
Job Responsibility:
Lead end‑to‑end HR technology initiatives across discovery, design, testing, and launch, managing risks, dependencies, and cross‑team handoffs
Serve as a strategic partner across PX and partner teams, presenting insights, recommendations, and ROI to leadership to secure alignment and buy‑in
Recommend scalable, fit‑for‑purpose solutions aligned with Sandisk’s people strategy, technology roadmap, and industry best practices
Support data governance policies through documentation and identification of privacy, access, and compliance risks
Conduct discovery and current‑state analysis by mapping people processes, user journeys, pain points, and data flows to uncover value opportunities
Elicit, validate, and prioritize business requirements through interviews, workshops, and observation, challenging legacy approaches and clarifying business outcomes
Drive digital and AI transformation initiatives by modernizing manual and repetitive HR processes into scalable, automated workflows
Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance
Assess HR platforms, tools, and modules across the portfolio and recommend fit‑for‑purpose solutions
Develop implementation‑ready artifacts including functional specifications, user stories, acceptance criteria, process documentation, and data definitions
Translate HR requirements into technical acceptance criteria and partner with IT and vendors through configuration, testing, and release
Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects
Prepare and deliver go‑live assets such as training materials, user guides, and end‑user enablement sessions
Monitor post launch performance metrics and iterate solutions based on adoption data and user feedback
Flex working hours to accommodate the APAC time zone
Requirements:
Minimum of 5 years' experience, including at least 3 years as a business analyst or product specialist focused on HR systems (such as Workday, ServiceNow, etc.)
Bachelor's degree in a relevant discipline
Led complex, end‑to‑end HR system initiatives in global environments, encompassing requirements definition, process mapping, solution design, and user acceptance testing
Digitized and optimized core HR processes by replacing manual workflows with scalable, automated solutions and enhancing existing system capabilities to drive efficiency and consistency
Designed and delivered employee‑centric HR solutions that measurably improve usability, adoption, and the overall employee experience
Expertise in HR systems and their core functionalities to support business and people's strategy objectives
Strong knowledge of HR processes, including HR operations, talent management, payroll/compensation, absence management, and performance management
Excellent communication, stakeholder engagement, and facilitation capabilities with the ability to influence cross-functional teams
Skilled in Lean, Agile, Design Thinking, and other continuous improvement methodologies
Working knowledge of APIs, integrations, and key technical concepts to enable effective collaboration with IT partners
What we offer:
Short-Term Incentive (STI) Plan
Long-Term Incentive (LTI) program (restricted stock units or cash equivalents)
RSU awards for eligible new hires
Paid vacation time
Paid sick leave
Medical/dental/vision insurance
Life, accident and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity